Rebecca Curcio
New Brighton,PA
Summary
A Self-directed, resourceful, and passionate administrative professional with 20 years of experience in providing support to senior executives with a proven ability to develop and implement changes. Well respected leader, able to build and lead a team of highly motivated people focused on achieving goals. Excellent time management skills with a demonstrated ability to prioritize and handle multiple projects in a fast-paced environment. Works well independently and as a team member with strong interpersonal and communication skills with the ability to collaborate with a large group of diverse individuals. Ability to multi-task, prioritize and be flexible with changing business needs in a team environment.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bar Assistant Manager
Ohana Lounge
07.2023 - Current
- Supervised daily bar operations to ensure compliance with health and safety regulations.
- Trained and mentored new staff on service standards and product knowledge.
- Developed weekly inventory management processes to optimize stock levels and reduce waste.
- Implemented customer feedback mechanisms to enhance service quality and guest satisfaction.
- Assisted in managing staff schedules to ensure adequate coverage during peak hours, minimizing wait times for guests.
- Increased repeat business by developing strong relationships with regular patrons through attentive service.
- Contributed to increased revenue by identifying upselling opportunities and effectively promoting specials to customers.
- Collaborated with the bar manager to develop new beverage offerings, increasing sales and customer interest.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Human Resources/Office Manager
Soil and Land Use Technology, Inc.
01.2010 - 01.2023
- Lone Human Resource manager for three companies with annual revenue of $5.2 million operations by maintaining office systems and supervising 50 staff members.
- Handled day to day HR operations of all employees and executive staff for all three companies.
- Supervises office efficiency by planning and implementing company policies, layouts, and all equipment procurement to include organizational and safety equipment.
- Completes daily operational requirements by scheduling and assigning employees for multiple jobs; follows project from start to finish.
- Maintains personnel files and keeps benefit distribution materials updated.
- Oversees various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and compliance procedures manual.
- Administers company compensation program; monitors performance evaluation program and making corrections as necessary.
- Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
- Assist with Training plans, calendars, training materials and keeps account of agent attendance.
- Performs other duties as assigned.
- Environmental & Industrial Hygiene Consulting Services
Sales Coordinator/Administrative Assistant
AMA Systems
11.2008 - 01.2010
- Company Overview: Marketing and Sales Company for the Incentive Industry
- Research new money market opportunities to generate revenue to increase profit and minimize loss.
- Assisted with the sales and provided customer service for my sales team that I was assigned to.
- Placed and track orders within the company using QuickBooks.
- Checked inventory for all shipments that come into the warehouse for accuracy and quantity.
- Perform general administrative assistant/ office manager duties for day-to-day operations.
Education
Charles County Community College
01.2002
Prince George’s Community College
Largo, MDSkills
- Project Manager
- Performance Standards
- Composed in high-stress situations
- Attention to detail
- Production Schedules
- Strong work Ethic
- Results-oriented
- Operating Procedures
- Constant Professional
- Established Priorities
- Multi-Tasked
- Effective communicator
- Microsoft Word
- Excel
- Microsoft PowerPoint
- QuickBooks
- Microsoft Outlook
Certification
District of Columbia Notary Public
Timeline
Bar Assistant Manager
Ohana Lounge
07.2023 - Current
Human Resources/Office Manager
Soil and Land Use Technology, Inc.
01.2010 - 01.2023
Sales Coordinator/Administrative Assistant
AMA Systems
11.2008 - 01.2010
Charles County Community College
Prince George’s Community College