Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rebecca Curl

Olive Branch,MS

Summary

Dynamic shift leader with a proven track record at Sears, excelling in team leadership and customer service management. Enhanced customer satisfaction by resolving issues promptly and maintaining a safe work environment. Skilled in cash handling and creative problem-solving, consistently achieving goals and fostering a positive workplace culture. Successfully trained new employees, boosting team motivation by 20%.

Overview

8
8
years of professional experience

Work History

Shift Leader

Sears
01.2019 - 12.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Shift Leader

Toys"R"Us
04.2015 - 09.2018
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Education

GED -

Win Job Center
Southaven, MS

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Team motivation
  • Training assistance
  • Creative problem solving
  • Customer service management
  • Goal setting and tracking

Languages

English
Full Professional

Timeline

Shift Leader

Sears
01.2019 - 12.2022

Shift Leader

Toys"R"Us
04.2015 - 09.2018

GED -

Win Job Center

Similar Profiles

CREATE PROFILE