Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Dalo

Austin

Summary

Friendly, open and committed to building customer base by providing positive service experience. Dependable and driven bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Overview

13
13
years of professional experience

Work History

Bartender

Yard House
08.2023 - Current
  • Increased guest satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with team members.
  • Developed and kept loyal clientele by consistently delivering outstanding service and engaging in friendly and personable conversation.

Bartender, Trainer, Shift Lead

Hi Sign Brewery
Austin, TX
07.2022 - Current
  • Initial team member for the opening of the new brewery and taproom.
  • Learned the brewery's craft beer offerings and made recommendations to guests.
  • Performed opening and closing duties without supervision.
  • Part of the opening team of trainers that develop and coach new team members as the brewery growth continues.

Server, Bartender, Trainer

Bj's Restaurant And Brewhouse
10.2015 - 07.2023
  • Set up bar for operation, maintained accurate cash drawer of $300 per shift, and stocked service bar.
  • Applied excellent organizational and multitasking abilities to handle simultaneous guest, team, and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables/bar top, and removed debris to keep guest areas fresh and clean.
  • Enhanced guest satisfaction by anticipating their needs and providing personalized service.

Server, Bartender, Trainer

Tilted Kilt
Canton, OH
10.2011 - 01.2017
  • Performed complete opening, closing, and shift change duties to keep restaurant working efficiently and team members ready to meet guest needs.
  • Greeted new guests, discussed specials, took drink orders and built immediate positive connections.
  • Shared knowledge of menu items and favorites, enabling guests to make personal decisions based on taste and interest.

Education

Associate of Science - Biology

Stark State College
Canton, OH
05.2020

Skills

  • Responsible alcohol service
  • Menu memorization
  • Interpersonal skills
  • Highly reliable
  • Engaging personality
  • Creative mixology
  • Food preparation and safety
  • Clear and effective communication
  • Attending multiple customers

Timeline

Bartender

Yard House
08.2023 - Current

Bartender, Trainer, Shift Lead

Hi Sign Brewery
07.2022 - Current

Server, Bartender, Trainer

Bj's Restaurant And Brewhouse
10.2015 - 07.2023

Server, Bartender, Trainer

Tilted Kilt
10.2011 - 01.2017

Associate of Science - Biology

Stark State College
Rebecca Dalo