Rebecca Damewood
Cookeville
Summary
Effective at working in fast paced environments to provide excellent customer service. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
5
5
years of professional experience
Work History
Merchandise
Disney College Program
01.2025 - Current
- Assist with guests to create magical moments as they shop at The Emporium in Magic Kingdom.
- Help at the registers, baby care center, or assist in the back rooms with merchandise.
- If a guest is having a difficult time, it's my focus to make any bad experience turn into an amazing one by following Disney's five keys.
Flex Associate
Belk
05.2024 - 01.2025
- Assist with any small maintenance around the store such as painting, unloading merchandise from trucks, or arranging products on the sales floor.
- Assisted with selling and recommending products from the Estée Lauder counter for our customers based on their needs.
- Maintained accurate inventory levels through regular stock assessments and adjustments.
Loan Servicing Specialist
Truist Bank (Call Center)
10.2022 - 08.2024
- Managed loan account inquiries, ensuring accurate information delivery to clients.
- Played parts in leadership within my team by assisting with floor support and providing feedback to policies and procedures.
- Gained mentorship qualification on 3/27/2024 to train new hires or other departments.
- Notate client feedback about products or services via forms for the Client Experience team.
Senior Game Advisor
Gamestop
03.2021 - 09.2022
- Assisted in opening and closing the store as a key holder.
- Also would assist in doing preorders and placing orders on the website if a client wanted products we didn't have in store.
- Provided expert product knowledge to customers, enhancing overall shopping experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Education
Bachelor of Science in Business Administration - Marketing
Tennessee Technological University
Cookeville, TN07.2022
Skills
- Microsoft Excel, PowerPoint, and Office
- Customer service
- Team player
- Consumer research
- Conflict management
- Google Workspace
- Mentorship
- Data analysis
- Reliable and punctual
- Multitasking
- Adaptability and flexibility
- Work documentation
Timeline
Merchandise
Disney College Program
01.2025 - Current
Flex Associate
Belk
05.2024 - 01.2025
Loan Servicing Specialist
Truist Bank (Call Center)
10.2022 - 08.2024
Senior Game Advisor
Gamestop
03.2021 - 09.2022
Bachelor of Science in Business Administration - Marketing
Tennessee Technological University