Rebecca Daniel
Brighton,MI
Summary
Dedicated Cleaner experienced in delivering high-quality cleaning services across various environments. Achieved customer satisfaction through effective time management, attention to detail, and implementation of best cleaning practices. Focused on maintaining sanitary conditions and fostering positive client relationships.
Overview
5
5
years of professional experience
Work History
Prep cleaner
JDK Construction Services
Brighton, MI
06.2026 - Current
- Operated cleaning equipment to ensure thorough sanitation of workspaces.
- Sanitized bathrooms thoroughly, including toilets, sinks, and floors., including toilets, sinks, countertops, mirrors, and floors.
- Sanitized frequented areas and equipment using approved supplies.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Maintained cleanliness in construction areas following safety protocols.
- Ensured compliance with health and safety standards during cleaning processes.
- Followed schedules for daily cleaning tasks to support project timelines.
- Disposed of waste materials according to company guidelines and regulations.
- Organized tools and supplies with team members to enhance workflow efficiency.
- Coordinated with colleagues to prepare sites for upcoming construction activities.
- Reported any maintenance issues or safety hazards to supervisors promptly.
Service Coordinator
Meijer
Brighton, MI
05.2025 - 06.2026
- Coordinated service schedules for team members and customer requests.
- Coordinated service schedules and appointments with clients.
- Provided customer service to ensure client satisfaction.
- Monitored email and phone communication to provide prompt responses and solutions.
- Handled incoming calls and inquiries from customers regarding services offered.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- Followed up with technicians and managers to receive and communicate status updates.
- Facilitated communication between departments to enhance operational efficiency.
- Worked closely with other departments within the company to ensure successful completion of projects.
- Organized workflow processes to streamline service delivery across departments.
- Collaborated with management to implement new service initiatives and improvements.
- Managed emergency service requests by communicating schedules and expediting parts shipments and repairs.
- Managed inventory levels of parts used in servicing equipment.
- Documented service issues and resolutions in the tracking system for analysis.
- Confirmed completed or closed work order by reviewing notes and following up on pending items.
- Supported team training on service protocols and customer interaction standards.
E-Commerce Assistant
Pop Daddy Snacks
Brighton, Michigan
06.2024 - 05.2025
- Managed product listings on e-commerce platforms to ensure accurate representation.
- Developed and maintained product listings on e-commerce sites.
- Assisted with inventory management and stock replenishment for online orders.
- Monitored inventory levels and restocked merchandise when necessary.
- Coordinated with suppliers to ensure timely delivery of goods.
- Processed customer inquiries and resolved issues through email and chat support.
- Assisted customers with inquiries regarding products, orders, returns, and exchanges.
- Analyzed customer feedback to identify areas of improvement for the store.
- Analyzed website performance data to enhance user experience and engagement.
- Utilized analytics tools like Google Analytics to generate insights from web traffic data.
- Conducted market research to identify trends and consumer preferences in snacks.
- Conducted A and B testing experiments on different versions of landing pages or product pages.
- Collaborated with the marketing team on promotional materials for online sales.
- Implemented promotional campaigns to increase sales and profitability.
- Created online marketing materials including banners, emails, and newsletters.
- Coordinated social media campaigns to promote new snack products effectively.
- Collaborated with designers to improve visuals on the website for better user experience.
- Configured shipping settings in order management software systems.
- Monitored inventory levels and restocked merchandise.
- Optimized product descriptions for SEO purposes using keywords research tools.
- Compiled weekly reports to track website performance metrics such as page views, traffic sources, and conversion rates.
Cashier
Walmart
Howell, Michigan
10.2021 - 06.2024
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and gift card transactions following company procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Maintained clean and organized checkout areas to enhance shopping experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Welcomed customers upon entry to create a friendly atmosphere. and answered any questions they had about the store's products and services.
- Executed various tasks to support store operations. as assigned by management.
- Restocked shelves with products to maintain inventory levels. with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Trained new cashiers on register operations and customer service best practices.
- Responded to customer inquiries regarding products and services. and provided store information.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Stocked shelves with merchandise when needed.
- Managed inventory levels by restocking shelves and reporting shortages promptly.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed sales transactions to prevent long customer wait times.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Helped with purchases and signed customers up for rewards program.
- Assisted customers during checkout to facilitate their purchases. and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Performed other duties as assigned by management.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained work area and kept cash drawer organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
Education
Hartford High School
Hartford, MISkills
- Sanitation protocols
- Cleaning equipment operation
- Waste disposal methods
- Safety compliance
- Waste management
- Tool organization
- Stock control
- Workflow optimization
- Attention to detail
- Time management
- Problem solving
- Client interaction
- Customer service
- Team collaboration
- Communication skills
Timeline
Prep cleaner
JDK Construction Services
06.2026 - Current
Service Coordinator
Meijer
05.2025 - 06.2026
E-Commerce Assistant
Pop Daddy Snacks
06.2024 - 05.2025
Cashier
Walmart
10.2021 - 06.2024
Hartford High School