REBECCA DEBIDEEN
HOLLIS,NY New York
Summary
Well-qualified Training Manager with over five years of proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Northeast Region People Manager
Amtel LLC
Elmont, New York
01.2022 - 07.2022
- Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results
- Created effective talent acquisition training materials that supported culture and performance objectives
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency aligned with T-Mobile TPR Program.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Partnership with Sales Teams to drive sales metrics and other areas of focus which was implemented by T-Mobile.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring by 90%
- Used Microsoft Word and other software tools to create documents and other communications.
Regional Training Manager
Amtel LLC
Elmont , New York
03.2018 - 01.2022
- Conducted new orientation sessions and organized on-the-job training for all new hires with partnership with T-Mobile TPR New Hire Training Program.
- Conducted Leadership Development training sessions for all new and existing leaders.
- Communicated all learning and performance objectives, schedules and training assessments to Leadership team in relation to T-Mobile Training Program.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees by 65%.
Retail Training Store Manager
Wireless One Of New York (AW Mobile)
Queens , New York
07.2011 - 02.2018
- Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in Sales and Operations.
- Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
- Trained and mentored over 20 new personnel hired to fulfill various roles.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in Sales and Customer Experiences.
Education
Bachelor of Science - Criminal Justice & Public Administration
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2010
Associate of Science - Police Studies
John Jay College of Criminal Justice of The City University of New York
New York, NY01.2005
Skills
- Business Leadership
- People Management
- Sales Tracking
- Performance Monitoring and Evaluation
- Talent Management
- Management Training
- Human Resources Allocation
- Cross-Functional Collaboration
- Personnel Recruitment
- Team Member Coaching
- Employee Handbook Development
- Onboarding, Training and Development
Accomplishments
- Two Time Winner Circle Recipient 2019 & 2020
- Amtel Brand Ambassador in Acquisition 2021
- L& D MVP Winner 2020
- Achieved 95% completion rate in Regional Training Completion rate using SharePoint and PowerBi
Timeline
Northeast Region People Manager
Amtel LLC
01.2022 - 07.2022
Regional Training Manager
Amtel LLC
03.2018 - 01.2022
Retail Training Store Manager
Wireless One Of New York (AW Mobile)
07.2011 - 02.2018
Bachelor of Science - Criminal Justice & Public Administration
John Jay College of Criminal Justice of The City University of New York
Associate of Science - Police Studies
John Jay College of Criminal Justice of The City University of New York
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