REBECCA Dentler
RIVERBANK
Summary
Dynamic nursing and case management professional with a robust background in patient advocacy and care coordination, dedicated to enhancing patient outcomes through comprehensive care planning and effective management of complex medical cases. Expertise in collaborating with multidisciplinary teams fosters a holistic approach to healthcare, ensuring that each patient's unique needs are met. Recognized for adaptability, reliability, and a results-driven mindset in fast-paced environments, with certifications as a Certified Case Manager and Certified Rehabilitation Registered Nurse. Proficient in patient assessment, discharge planning, and resource utilization, contributing to streamlined processes and improved care delivery.
Overview
9
9
years of professional experience
2
2
Certification
Work History
RN Case Manager
Encompass Health Rehabilitation Hospital
09.2016 - 06.2025
- Assessed patient needs to develop individualized care plans.
- Coordinated with multidisciplinary teams to ensure seamless patient transitions.
- Monitored patient progress and adjusted care strategies as needed.
- Educated patients and families on health management and resources available.
- Utilized electronic health records to document patient interactions accurately.
- Collaborated with healthcare providers to improve patient outcomes effectively.
- Participated in case reviews to enhance service delivery and quality of care.
- Supported patients in navigating healthcare systems and accessing services efficiently.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Improved interdisciplinary communication, establishing standardized protocols for sharing patient information.
- Leveraged technology to improve patient record accuracy and accessibility, ensuring seamless communication across care teams.
- Ensured compliance with healthcare regulations and standards, conducting regular reviews of patient care activities.
- Advocated for patients with insurance companies, securing coverage for necessary treatments and medications.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
- Streamlined case management processes, reducing time for care plan development and implementation.
- Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
- Implemented patient feedback system to identify areas for improvement in case management services.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Education
Associate of Science - Nursing
Modesto Junior College
Modesto, CA04-2015
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Care coordination
- Home care management
- Case evaluation
- Clinical assessment
- Community resources
- Quality improvement
- Case management
- Compassionate and caring
- Accurate documentation
- Patient and family advocacy
- Patient care assessment
- Attention to detail
- CPR/AED
Certification
- Licensed CRRN since 2019
- Certified Case Manager since 2025
Timeline
RN Case Manager
Encompass Health Rehabilitation Hospital
09.2016 - 06.2025
Associate of Science - Nursing
Modesto Junior College