Rebecca Diercksen
Phoenix,AZ
Summary
Dedicated professional with diverse experience in inventory management and customer service. Known for attention to detail and ability to streamline processes, contributing to enhanced team performance and operational success.
Overview
13
13
years of professional experience
Work History
Lead Expeditor
Hannaford Brothers
Lewiston, ME
07.2019 - 06.2021
- Oversaw daily operations to ensure timely processing of orders and shipments.
- Coordinated with suppliers and vendors to streamline inventory management and reduce delays.
- Trained and mentored team members on best practices for expediting processes.
- Implemented process improvements that enhanced workflow efficiency and reduced bottlenecks.
Produce Clerk
Hannaford Brothers
Lewiston, ME
11.2018 - 06.2021
- Ensured freshness and quality of produce through regular inspection and rotation.
- Assisted customers with product selection, providing knowledgeable recommendations.
- Maintained clean and organized produce displays to enhance shopping experience.
- Collaborated with team members to streamline inventory management processes.
Medical Billing Specialist
LogistiCare
Phoenix, AZ
02.2016 - 10.2018
- Processed medical claims accurately to ensure timely reimbursements.
- Reviewed and resolved billing discrepancies with healthcare providers.
- Utilized electronic health record systems for efficient data management.
- Collaborated with team members to enhance billing procedures and accuracy.
Waitress
Country Boys Restaurant
Phoenix, AZ
12.2012 - 02.2013
- Delivered exceptional customer service in high-pressure environments.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Courtesy Clerk
Fry's Marketplace
Phoenix, AZ
10.2010 - 04.2011
- Operated point-of-sale systems accurately, processing transactions and handling cash responsibly.
- Provided support during peak hours, adapting quickly to high-volume customer demands.
- Trained new staff on operational procedures and customer service expectations for consistency.
- Resolved customer issues promptly, ensuring satisfaction and fostering repeat business.
Courtesy Clerk
Frys Food
Phoenix, AZ
09.2008 - 10.2009
- Assisted customers with inquiries and product locating to enhance shopping experience.
- Bagged groceries efficiently while ensuring proper handling of perishable items.
- Maintained cleanliness and organization of checkout areas to promote safety standards.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
Education
High School Diploma -
Washington High School
Phoenix, AZAssociate of Arts - Beauty
LivBay Online Lash Classes
Los Angeles, CA10-2018
Associate of Science - Nursing
Maricopa Community Colleges, Glendale Community College
Glendale, Arizona, AZ09-2011
Skills
- Demand forecasting
- Production scheduling
- Greeting guests
- Strong multitasking
- Customer service
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Limited Working
French
Limited Working
Timeline
Lead Expeditor
Hannaford Brothers
07.2019 - 06.2021
Produce Clerk
Hannaford Brothers
11.2018 - 06.2021
Medical Billing Specialist
LogistiCare
02.2016 - 10.2018
Waitress
Country Boys Restaurant
12.2012 - 02.2013
Courtesy Clerk
Fry's Marketplace
10.2010 - 04.2011
Courtesy Clerk
Frys Food
09.2008 - 10.2009
High School Diploma -
Washington High School
Associate of Arts - Beauty
LivBay Online Lash Classes
Associate of Science - Nursing
Maricopa Community Colleges, Glendale Community College