Rebecca Downey
Quality Assurance Specialist
Minneapolis,MN
Summary
Adept Quality Assurance Technician with a proven track record, enhancing product quality and safety. Expert in HACCP protocols and corrective action planning, I've led significant improvements in compliance and operational standards. Skilled in visual inspection, my collaborative approach and analytical skills have driven continuous product and process enhancements. Known for great work ethic, consistent performance and great efficiency.
Overview
23
23
years of professional experience
Work History
Quality Inspector
Lake Air / Express (03/2023 -02/2024)
New Hope, MN
03.2023 - 02.2025
- Identified defects during cyclical checks.
- Identified and helped resolve non-conforming product issues.
- Inspected 1st pieces with accuracy, reporting problems or defects quickly.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Quarantine, discarded and rejected products, materials and equipment not conforming with specifications.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
Quality Control Technician
Loram Maintenance Of Way Inc (Express Employment)
Hamel, Minnesota
03.2022 - 03.2023
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Evaluated parts and weldment against prints by completing measurements, visual inspections, and other established tests.
- Inspected incoming materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Led root cause analysis to identify issues and propose targeted solutions.
- Tracked and analyzed product quality data to identify trends and insights.
- Maintained quality documentation and records for conformance with relevant standards.
- Proposed corrective actions to address recurring quality issues.
Quality Assurance Technician
Waymouth Farms
New Hope, MN
03.2015 - 01.2022
- Achieved quality assurance operational objectives by preparing and implementing production, productivity, and customer-service standards.
- Update and maintain proper documentation of the company and approved suppliers.
- Training of employees on: allergens, GMPs, BRC standard, HACCP, document control, blood borne pathogens, chemical control, and safety.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Preform internal audits to helped uncover and fix production problems to reduce overall defect rates and process deficiencies.
- Head mock recalls and help with BRC, kosher, MDA, FDA, and organic audits
- Performed thorough inspections, analyze, and test incoming materials and outgoing products to determine if products are with in specifications.
- Head up continuous improvement projects and aid with R&D development projects.
Quality Assurance Technician
Conagra - Ry-Krisp Facility
Minneapolis, Minnesota
12.2001 - 03.2015
- Organize and implement Ry-Krisp HACCP program and prerequisite programs
- Oversee sanitation department and all HACCP, CCP and CQP compliance in the facility and write up deviations
- Audit and evaluate all SOPs and SSOPs and adjust as necessary for continuous improvement
- Assist in plant audits and facility inspections; write up , assign, track and close out corrective actions
- Complete mock recalls quarterly
- Assess disposition of held product and make recommendation to quality assurance manager
- Oversee all production lines for quality issues and provide training to plant employees in food quality, food safety and GMPs
- Communicate and meet with all departments to resolve and improve quality issues as they arise
- Track customer complaints for trends and work to reduce and resolve complaints
- Assist with quality and HACCP teams
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Analyzed test data to determine performance and reliability of materials
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
Skills
HACCP certified
Correction action planning
Microsoft Office
Testing procedures
Product inspection
Quality management systems
Product sampling
Visual inspection
Timeline
Quality Inspector
Lake Air / Express (03/2023 -02/2024)
03.2023 - 02.2025
Quality Control Technician
Loram Maintenance Of Way Inc (Express Employment)
03.2022 - 03.2023
Quality Assurance Technician
Waymouth Farms
03.2015 - 01.2022
Quality Assurance Technician
Conagra - Ry-Krisp Facility
12.2001 - 03.2015
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