Rebecca Everett
PharmD, MBA
Ooltewah,TN
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Tennessee.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Pharmacist in Charge/Clinical Pharmacist
Parkridge Valley Hospital Child and Adolescent
Chattanooga, TN
10.2022 - Current
- Pharmacy manager/pharmacist in charge/clinical pharmacist for 108 bed hospital in Chattanooga, TN.
- Managing all operations, provide clinical services
- Medication therapy management
- Attend rounds
- Medicaid billing of residential patients
- Pyxis assess for users, pyxis reports, pyxis management
- Monitor medication patient safety events
- Monitor controlled substance dispensing and narcotic discrepancies
- Prepare PowerPoint for monthly Medication Diversion report
- Analyze and review nursing users for possible medication diversion using MACI system in power BI
- Present at Medication Diversion meetings to C-suite leadership, nurse managers, risk department, pharmacy operations team
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Closely monitored department performance metrics.
- Supervised and coached team of pharmacy technicians and trainees.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Managed drug and supply inventories.
Clinical Pharmacist
Parkridge Medical Center
Chattanooga, TN
01.2018 - Current
- Manage aspects of clinical pharmacy and medication consults
- Resource for physicians and nurses over the phone and in person
- Attend rounds
- Collaborative practice with physicians to make medication changes to meet hospital formulary requirements
- Orchestrate the approval of non-formulary drugs for patients
- Monitor patient's clinical parameters
- Monitor and dose warfarin, clozaril, vancomycin
- Renally adjust all medications that need renal dose adjustment
- Work with pyxis machines to pull medications during codes
- Implemented new Pyxis ES software at hospital
- Build system kits, run reports, and do daily/monthly audits of pyxis discrepancies and drug utilization
- Monitor controlled substance dispensing and narcotic discrepancies
- Prepare PowerPoint for monthly Medication Diversion report
- Analyze and review nursing users for possible medication diversion using MACI system in power BI
- Present at Medication Diversion meetings to C-suite leadership, nurse managers, risk department, pharmacy operations team
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Supervised dispensation of Schedule II and III drugs.
- Analyzed trends in medication use and made recommendations for policy updates.
- Advised physicians on how to properly dose medications.
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Managed drug and supply inventories.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Closely monitored department performance metrics.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Supervised and coached team of pharmacy technicians and trainees.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Ambulatory Clinical Pharmacist
Erlanger Hospital acquired by CVS Specialty
Chattanooga, TN
08.2016 - 01.2018
- Erlanger pharmacy - acquired by CVS specialty pharmacy
- Prior to acquisition, along with another pharmacist, I managed the “meds to bed” program
- I received medication orders, processed orders through insurance, orchestrate medications change if needed, filled prescriptions, delivered to patient bedside, and provided counseling prior to discharge
- Erlanger is an 838-bed hospital in Chattanooga, TN
- After CVS specialty acquisition, I helped physicians’ complete paperwork for approval of specialty drugs through insurance for patients.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Supervised dispensation of Schedule II and III drugs.
- Educated patients on proper medication use.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Counseled patients regarding proper intake of medications.
- Supervised and coached team of pharmacy technicians and trainees.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Closely monitored department performance metrics.
- Performed technical processes required to dispense medications to patients.
Pharmacy Clinical Services Manager/Pharmacy Manager
Walmart Pharmacy
Chattanooga, TN
05.2013 - 08.2016
- I oversaw daily operations of the pharmacy
- Managed P&L and pharmacy financials
- Staff training
- Inventory management
- Managed the clinical services for 10 Walmart pharmacies in Chattanooga
- Trained 30 pharmacist and 60 technicians on providing clinical services to patients
- With a specific focus on clinical excellence in immunizations, medication therapy management, and Star ratings
- Ensured each store met our metrics each month.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Implemented new policies and educated staff on changes.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Facilitate hiring of qualified pharmacy personnel by interview applicants and making recommendations for employment.
- Handled job duties for staff members which were unavailable or out of office.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Regularly evaluated employee performance and provided feedback.
- Reviewed financial resources and prepared reports showing resource allocations.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Selected, promoted and terminated staff members.
Education
Masters of Business Administration - Healthcare Administration
Western Governors University
Salt Lake City, Utah 05.2023 - 05.2023
Doctor of Pharmacy - undefined
ETSU Bill Gatton College of Pharmacy
Johnson City, Tennessee 08.2009 - 05.2013
Pre - Pharmacy
East Tennessee State University
Johnson City, Tennessee 08.2007 - 05.2009
Skills
Customer service, education and counseling
FDA and ICH Guidelines
Drug Delivery Mechanisms
Medication dispensing
Medicare and Medicaid process
Confidentiality and HIPAA
Managing products
Drug inventory management
Verifying orders
Pharmacy operations management
Medication dispensing and immunizing
FDA Drug Safety Guidelines
Coordinating inventory
Loss prevention controls
Quality Assurance and Control
Drug utilization review
Quality review processes
Treatment assessments
Patient care improvements
Inventory management
Confidentiality requirements
Medical decision-making experience
Certification
Tennessee Pharmacist, License #37419
Affiliations
Silverdale Baptist Church, Tennessee Pharmacist Association, American Pharmacist Association, Tennessee Society of Health-Systems Pharmacists, Junior League of Chattanooga, Kappa Psi Pharmaceutical Fraternity, Alpha Delta Pi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Masters of Business Administration - Healthcare Administration
Western Governors University
05.2023 - 05.2023
Pharmacist in Charge/Clinical Pharmacist
Parkridge Valley Hospital Child and Adolescent
10.2022 - Current
Clinical Pharmacist
Parkridge Medical Center
01.2018 - Current
Ambulatory Clinical Pharmacist
Erlanger Hospital acquired by CVS Specialty
08.2016 - 01.2018
APhA Diabetes Care Certification
04-2016
Walmart Leadership Program
01-2016
Tennessee Pharmacist, License #37419
05-2013
Pharmacy Clinical Services Manager/Pharmacy Manager
Walmart Pharmacy
05.2013 - 08.2016
APhA Medication Therapy Management Certification
04-2013
Basic Life Support Certification
08-2009
APhA Pharmacy-based Immunization Delivery Certification
08-2009
Doctor of Pharmacy - undefined
ETSU Bill Gatton College of Pharmacy
08.2009 - 05.2013
Pre - Pharmacy
East Tennessee State University
08.2007 - 05.2009