Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Interests
Timeline
Generic

Rebecca French

New Baltimore,MI

Summary

Dynamic Customer Service Representative, recognized for enhancing customer satisfaction and driving sales growth through effective relationship-building and tailored solutions. Skilled in CRM systems and adept at issue resolution, I consistently deliver exceptional service while managing multiple priorities to exceed client expectations.

Overview

10
10
years of professional experience

Work History

Inside Sales Representative

Proactive Fluid Power
06.2015 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Managed friendly and professional customer interactions.

Education

Paralegal Studies

Detroit College of Business (Davenport University)
Warren, MI

GED -

Earl C Clements Job Corps - Satellite Center
Greenville, KY

Skills

  • Effective customer engagement
  • Cheerful and energetic
  • Adept multi-tasker
  • Superior organizational skills
  • Email and phone etiquette
  • Issue resolution
  • Experience with CRM systems
  • Documentation and reporting
  • B2B sales
  • Database management
  • Opportunity identification
  • B2C sales
  • Payment processing
  • Warm calling
  • Brand exposure strategy
  • Teamwork and collaboration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureTeam Building / Company RetreatsFlexible work hoursPaid time offPaid sick leave4-day work week

Interests

Antiques

Woodworking/refinishing

Gardening

Timeline

Inside Sales Representative

Proactive Fluid Power
06.2015 - Current

Paralegal Studies

Detroit College of Business (Davenport University)

GED -

Earl C Clements Job Corps - Satellite Center

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