Rebecca Frumkin
Grayslake,IL
Summary
Experienced Practice Manager successful at handling payroll administration and patient relations. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities.
Overview
13
13
years of professional experience
Work History
House and Pet Sitter
Self-employeed
Grayslake, IL
10.2022 - Current
- Provided reliable care for pets, ensuring their well-being and comfort during owners' absences.
- Maintained cleanliness and organization of homes, adhering to specific client requirements and preferences.
- Developed strong relationships with clients through consistent communication and updates on pet activities.
- Managed daily schedules for pet feeding, exercise, and medication administration as per owner instructions.
Practice Manager of Operations
Heartland Dental
Deerfield, IL
11.2021 - 12.2023
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Oversaw accounting, budgeting, and financial reporting.
- Provided supervision and management to team of support personnel.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Store Manager
Starbucks
Chicago, IL
01.2020 - 11.2021
- Create work schedules according to sales volume and number of employees.
- Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Engage and interact with customers to create positive experiences and drive revenue growth.
- Promote team collaboration and efficiency by fostering healthy environments focused on success.
Assistant Store Manager
Starbucks
05.2019 - 01.2020
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Assessed job applications and made hiring recommendations
- Regularly met or surpassed business targets
Shift Supervisor/Barista
Starbucks
05.2013 - 05.2019
- Maintained clean and well-organized production areas
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures
Education
Loyola University Chicago
Chicago, IL Business Administration
College of Lake County
Grayslake, IL05.2025
Skills
- Team leadership and coaching
- Systems and software programs
- Staff training and development
- Excellent customer service skills
Timeline
House and Pet Sitter
Self-employeed
10.2022 - Current
Practice Manager of Operations
Heartland Dental
11.2021 - 12.2023
Store Manager
Starbucks
01.2020 - 11.2021
Assistant Store Manager
Starbucks
05.2019 - 01.2020
Shift Supervisor/Barista
Starbucks
05.2013 - 05.2019
Loyola University Chicago
Business Administration
College of Lake County