Rebecca Gerber

Phone

Insurance intake and verification

Outpatient surgery scheduler

Treatment coordinator and reviewer

Collect copay and balance end of day transactions

Coordinate and follow through with clearance letters for specific health issues.

Schedule appointments and confirm

Keep schedule running smoothly for doctors and assistants.

Monthly billing and collecting.

• Operates department computer software and hardware, performing accurate inventory transactions and maintaining records.
• Rotates supplies according to CS procedure improving cleanliness and reducing expired supplies.
• Inventories and restocks par carts for supplies and linen.
• Transports, cleans and stores equipment to meet department needs.
• Demonstrates effective communication with customers, staff and management.
• Arrange and track rental items.
• Provides helpful, professional and respectful customer service, answering requests within 15 minutes.
• Maintains specialty carts, par carts and procedure trays.
• Filling out paperwork appropriately, keeping par carts neat and accurate, reducing overstock, and charging or expensing appropriately.
• Works independently with minimal supervision and follows established routines.
• Teach, support, counsel, coach, evaluate and serve as a role model for new employees to Freeman Health System.

• Supervised daily operations of housekeeping staff to ensure high cleanliness standards.
• Trained and mentored new employees on effective cleaning techniques and safety protocols.
• Developed and implemented efficient cleaning schedules to enhance workflow productivity.
• Coordinated inventory management for cleaning supplies, ensuring availability and cost-effectiveness.
• Conducted regular inspections of guest rooms and common areas to maintain quality assurance standards.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

• Managed team of employees, daily progress reports and overall project planning.
• Delegated daily tasks to employees to manage resources and meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Maintained and Cleaned all areas throughout Freeman Health System.
• Displayed excellent teamwork.