Jenny Benavides
Round Rock ,TX
Summary
Dedicated and cross-trained dental professional with comprehensive experience in both chairside dental assisting and front desk administration. Skilled in providing high-quality clinical support during periodontal procedures, as well as managing front office tasks such as patient scheduling, insurance verification, and treatment planning. Demonstrated history of providing excellent patient care, maintaining smooth office operations, and adapting seamlessly between clinical and administrative roles. Proficient in several software applications, with a strong commitment to efficiency, organization, and patient satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant/Front Desk Administrator
Cedar Park Periodontics
209 Denali Pass Dr. Ste A, Cedar Park, TX 78613
10.2016 - Current
- Handled multi-line phone systems, responding promptly and professionally to patient inquiries, appointment requests, and billing questions.
- Maintained accurate and confidential patient records in compliance with HIPAA and clinic protocols, using electronic medical record systems.
- Processed insurance verifications, billing, and patient payments, ensuring accurate data entry and timely follow up on outstanding balances.
- Adapted quickly to new software systems and workflow changes, demonstrating flexibility in a fast-paced healthcare environment.
- Successfully assisted dentist by performing four handed dentistry during oral surgeries (implant placement, extractions, osseous regeneration, sinus augmentations, crown lengthening, soft tissue grafting)
- Knowledge of periodontal disease progression and treatment planning support.
- Educated patients on preoperative and postoperative care after surgical procedures.
- Patient education on oral hygiene.
- Managed patient oral sedation preoperative appointments including all necessary documentation and instructions.
- Suture removal and post operative care
- Coordinated room turnover and setup for multiple periodontal surgeries per day.
- Operated CBCT equipment for 3D imaging in periodontal assessment.
- Captured diagnostic intraoral and panoramic radiographs.
- Local anesthetic preparation and topical application.
- Inventory management and supply restocking.
Dental Assistant
Dr. David Reeves
209 Denali Pass Dr. Ste A Cedar Park, TX 78613
09.2009 - 09.2011
- Explained treatment procedures and instructed patients on home care guidelines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
Education
Registered Dental Assistant License - Dental Assistant Program
The Academy of Healthcare Professions
Austin, TX08-2009
Skills
- Dental practice administration
- Proficient in patient-ready environment setup
- Customer Service and Patient relations
- Periodontics
- Team collaboration
- Patient intake procedures
- Patient Scheduling Management
- DSN Proficiency
- Insurance claims processing
- Patient education
- Effective multitasking
Certification
- RDA - Registered Dental Assistant, State of Texas
- CPR/BLS Certified - Expires 5/24/25
Timeline
Registered Dental Assistant/Front Desk Administrator
Cedar Park Periodontics
10.2016 - Current
Dental Assistant
Dr. David Reeves
09.2009 - 09.2011
Registered Dental Assistant License - Dental Assistant Program
The Academy of Healthcare Professions