Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenny Benavides

Round Rock ,TX

Summary

Dedicated and cross-trained dental professional with comprehensive experience in both chairside dental assisting and front desk administration. Skilled in providing high-quality clinical support during periodontal procedures, as well as managing front office tasks such as patient scheduling, insurance verification, and treatment planning. Demonstrated history of providing excellent patient care, maintaining smooth office operations, and adapting seamlessly between clinical and administrative roles. Proficient in several software applications, with a strong commitment to efficiency, organization, and patient satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Registered Dental Assistant/Front Desk Administrator

Cedar Park Periodontics
10.2016 - Current
  • Handled multi-line phone systems, responding promptly and professionally to patient inquiries, appointment requests, and billing questions.
  • Maintained accurate and confidential patient records in compliance with HIPAA and clinic protocols, using electronic medical record systems.
  • Processed insurance verifications, billing, and patient payments, ensuring accurate data entry and timely follow up on outstanding balances.
  • Adapted quickly to new software systems and workflow changes, demonstrating flexibility in a fast-paced healthcare environment.
  • Successfully assisted dentist by performing four handed dentistry during oral surgeries (implant placement, extractions, osseous regeneration, sinus augmentations, crown lengthening, soft tissue grafting)
  • Knowledge of periodontal disease progression and treatment planning support.
  • Educated patients on preoperative and postoperative care after surgical procedures.
  • Patient education on oral hygiene.
  • Managed patient oral sedation preoperative appointments including all necessary documentation and instructions.
  • Suture removal and post operative care
  • Coordinated room turnover and setup for multiple periodontal surgeries per day.
  • Operated CBCT equipment for 3D imaging in periodontal assessment.
  • Captured diagnostic intraoral and panoramic radiographs.
  • Local anesthetic preparation and topical application.
  • Inventory management and supply restocking.

Dental Assistant

Dr. David Reeves
09.2009 - 09.2011
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sterilized rooms and prepped equipment and instruments for multiple procedures daily.

Education

Registered Dental Assistant License - Dental Assistant Program

The Academy of Healthcare Professions
Austin, TX
08-2009

Skills

  • Dental practice administration
  • Proficient in patient-ready environment setup
  • Customer Service and Patient relations
  • Periodontics
  • Team collaboration
  • Patient intake procedures
  • Patient Scheduling Management
  • DSN Proficiency
  • Insurance claims processing
  • Patient education
  • Effective multitasking

Certification

  • RDA - Registered Dental Assistant, State of Texas
  • CPR/BLS Certified - Expires 5/24/25

Timeline

Registered Dental Assistant/Front Desk Administrator

Cedar Park Periodontics
10.2016 - Current

Dental Assistant

Dr. David Reeves
09.2009 - 09.2011

Registered Dental Assistant License - Dental Assistant Program

The Academy of Healthcare Professions

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