Rebecca Gibbs
Dover,NH
Overview
27
27
years of professional experience
Work History
Unit Coordinator
Anna Jacques Cancer Center
Newburyport, MA
04.2022 - Current
- Greeted and checked in/out patients, verified demographics, and collected copayments.
- Answered and directed phone calls, addressing patient inquiries and scheduling needs.
- Scheduled outpatient exams, procedures, and follow-up appointments per provider orders.
- Obtained prior insurance authorizations for procedures, tests, and treatments.
- Collaborated with physicians, nurses, and administrative staff to enhance patient care and workflow efficiency.
Communications Dispatcher
Exeter Hospital
Exeter, NH
07.2021 - 03.2022
- Answered and directed high-volume incoming calls to appropriate departments, staff, and patient rooms with professionalism and efficiency.
- Provided information to patients, families, and staff while maintaining confidentiality and adhering to HIPAA regulations.
- Monitored and responded to emergency codes, alarms, and paging systems to ensure timely communication in critical situations.
Certified Health Unit Coordinator
Wentworth Douglas Hospital
Dover, NH
08.1998 - 05.2021
- Coordinated and scheduled diagnostic tests, procedures, and specialist consultations for emergency room patients.
- Transcribed and processed physician orders, including lab tests, imaging studies, and medication requests.
- Maintained and updated electronic medical records to ensure accurate and timely documentation.
- Facilitated communication between physicians, nurses, and support staff to ensure efficient patient care.
Skills
- HIPAA compliance
- Communication skills
- EPIC
- Prioritization skills
Timeline
Unit Coordinator
Anna Jacques Cancer Center
04.2022 - Current
Communications Dispatcher
Exeter Hospital
07.2021 - 03.2022
Certified Health Unit Coordinator
Wentworth Douglas Hospital
08.1998 - 05.2021