Rebecca Gilbert

• Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
• Fostered a positive work environment to improve team morale and productivity levels.
• Implemented quality assurance measures, ensuring consistent delivery of high-quality products and services.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Reported issues to higher management with great detail.

Led the setup activities for new store establishments.

Managed logistics for transferring shelving and coolers by liaising with relevant tradespeople.

Provided updates on project timeline to store director and department managers.

Scheduled product movement on shelves with vendor collaboration.