Rebecca Johnson

Working 30-40 hours/week

• Trained new employees on policy and procedures.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Create safe and engaging learning environments for groups of diverse children with various learning styles.
• Uses conscious discipline with children in care.
• Maintain effective schedule balance between rest periods, active free play and group time.
• Instruct children in art and other activities to promote gross and fine motor skills, including creating paintings, drawings, cutting and gluing.
• Logging observations, meals and any medications administered on daily sheets for parents to take.
• Logging CACFP information and Daily Classroom Safety Checklist
• Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted open ended questions for discussions.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Prepared group activities within lesson plans to enhance socialization, communication, and problem-solving skills for children.
• Used positive reinforcement techniques to promote patience and communication skills in children.
• Kept areas clean, organized and stocked, and sanitized surfaces and toys throughout daily routine
• Monitored entrances and exits to maintain safety and organized environments.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Met with parents about daily activities, positive developments and issues.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.
• Completed annual trainings to stay in compliance.
• Completed VLS Modules for infant/toddler & on my way to completing Preschool Modules as well.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Models language and appropriate interactions with children to help social skills.
• Enhanced youth development by implementing engaging and age-appropriate programs.

• Working 20-40 hours/week
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
• Used cash registers and credit card machines to cash out customers.
• Bussed and reset tables, working efficiently to keep dining room and work areas clean.
• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
• Handled customer complaints professionally, resolving issues.

• Working 20hours/week
• Supported learning objectives through personalized and small group assistance.
• Met with parents about daily activities, positive developments and issues.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Planned and guided age-appropriate tasks like reading, crafts, free play, and outside time.
• Opened & closed daycare.

• Working 40-60 hours/week
• Led and directed team members on effective methods, operations and procedures.
• Prepared for and executed new menu implementations.
• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
• Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
• Carefully interviewed, selected, trained and supervised staff.
• Maintained safe working and guest environment to reduce risk of injury and accidents.
• Managed 20-person team of cooks and front of house staff
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Created fun team building activities to engage staff in up-selling to meet revenue targets.
• Correctly calculated inventory and ordered appropriate supplies.
• Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
• Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
• Set schedules for 20+ staff by planning and designating shifts and hours.
• Organized special events in restaurant
• Resolved customer complaints