Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Rebecca Goosey

Independence,KY

Summary

I have experience in several fields. however, I love working with people. I did Therapeutic foster care fo several years so I have met people from all walks of life. I enjoy meeting new people while also maintaining a healthy, professional relationship. Customer service is very important to me. I understand that without the customer, the business will not thrive. I would love the opportunity to work for this company. I'm excited to learn everything this position has to offer.

Overview

16
16
years of professional experience

Work History

Assistant Store Manager

Family Dollar
Livingston, KY
09.2020 - 04.2022
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.

School Bus Driver

Estill County Board Of Education
Irvine, KY
10.2015 - 09.2019
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Communicated information to parents to promote good communication and transparency.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.

Therapeutic Foster Parent

New Beginnings Family Services
Richmond, KY
03.2009 - 09.2019
  • Assisted children through recovery from difficult home or school situations.
  • Prepared and maintained individual beds and personal space for foster children.
  • Cared for medically fragile children in need of extensive support.
  • Taught older children about money, driving and other important life skills.
  • Improved children's health by preparing healthy meals and snacks.
  • Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
  • Transported kids to mandated therapy, extracurricular activities and medical appointments.
  • Offered extensive care to troubled older children without likelihood of adoption.
  • Helped reunify birth families through coordinated visitation strategies.
  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Completed home welfare checks to align with state and program guidelines.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Organized activities for birth parents and in-home support counselors.

Education

GED -

Estill County High School
Irvine, KY
05.2007

Skills

  • Project Management
  • Originality and Creativity
  • Retail Operations
  • Sales Tracking
  • Management Team-Building
  • Inventory Control
  • Performance Monitoring and Evaluation
  • Financial Statement Review
  • Coaching and Mentoring
  • Shift Scheduling
  • Work Planning and Prioritization
  • Marketing and Promotions
  • Records Organization and Management
  • Store Opening and Closing
  • Sales Promotion
  • POS Systems
  • Microsoft Windows
  • Sales Activities
  • Hiring and Training
  • Problem Anticipation and Resolution
  • Marketo Marketing Automation
  • Department Oversight
  • Time Management
  • Assignment Delegation
  • Pricing and Markdowns
  • POS systems operations
  • Goals and performance
  • Order management
  • Relationship building and management
  • Customer experience
  • Stock management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Assistant Store Manager

Family Dollar
09.2020 - 04.2022

School Bus Driver

Estill County Board Of Education
10.2015 - 09.2019

Therapeutic Foster Parent

New Beginnings Family Services
03.2009 - 09.2019

GED -

Estill County High School

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Rebecca Goosey