Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Special Education Teacher - Behavior
Meramec Valley R III School District
08.2020 - 05.2022
Trained paraprofessionals - how to work and communicate appropriately with students and coworkers
Tracked behavior and academic data to analyze and share with parents and administrators
Created analyzable goals specific to each student and their individual needs to be tracked quarterly
Established a healthy and communicative relationships with students, colleagues, administrators, and parents
Spent time before and after work hours preparing and planning for success and how to navigate issues that may arise
Participated in required and optional trainings to enhance my education and abilities.
Server
Sam's Steakhouse
05.2022 - 01.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maximized table turnover rate by managing reservations and seating arrangements.
Operations & Event Manager
Ambrosia Prime Seafood & Steaks
02.2023 - 07.2024
Streamlined event planning processes by implementing efficient project management strategies.
Implemented protocols and procedures to effectively manage planning process.
Analyzed event costs to identify areas of improvement and cost savings.
Developed detailed event reports, documenting all aspects of each event.
Developed and executed risk management plans to anticipate and mitigate potential issues, ensuring seamless event progression.
Developed training programs for event staff, elevating level of professionalism and service delivery at events.
Enhanced team collaboration by developing comprehensive communication plans that kept all stakeholders informed and engaged.
Utilized job-related software to create standard guidelines, calendars and budgets for each event.
Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
Food & Beverage Supervisor
Margaritaville Latitudes
08.2024 - Current
Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.