Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Guzman

Fresno,CA

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in customer service and efficient operations. Recognized for enhancing customer satisfaction and streamlining processes. Proven ability to adapt quickly, work collaboratively, and manage time effectively, ensuring tasks are completed accurately and on schedule. Committed to delivering exceptional results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Amazon Locker/customer Service

Amazon
05.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Delivered excellent customer service by addressing inquiries promptly and courteously.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.

Pick/Pack/Stow/Decant

Amazon Fulfillment Center
01.2021 - 05.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Cashier

Grocery Outlet Bargain Market
03.2017 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Foodsco
05.2018 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Cambridge High School
Fresno, CA
06.2013

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Calm under pressure
  • Organization and time management

Timeline

Amazon Locker/customer Service

Amazon
05.2024 - Current

Pick/Pack/Stow/Decant

Amazon Fulfillment Center
01.2021 - 05.2024

Cashier

Foodsco
05.2018 - 07.2020

Cashier

Grocery Outlet Bargain Market
03.2017 - 08.2021

Cambridge High School

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Rebecca Guzman