Rebecca Handerhan
Morris,AL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Pre-Certification Specialist
Sonos Imaging
Birmingham, Al
05.2022 - Current
- Obtain Pre-Certification for MRI tests, answer phones, schedule appointments, occasionally do check in as well
Call Center Rep
GastroHealth
Birmingham, AL
03.2019 - 11.2020
- Answer calls for 8 clinics, send nurse messages, schedule office appointments, reschedule clinics
- Worked on gMed, Curio and eCW
- Procedure scheduler
11.2020 - 05.2022
- Schedule Colonoscopies, endoscopies, diagnostic testing for 2 MD's and one NP
- Check patients out during clinic and schedule follow-up visits
- Check telehealth appointments and call patient to schedule any tests/procedures ordered
- Obtain pre-certifications as necessary
- Send bowel prep kits to pharmacy through eCW.
Medical Assistant
Miles and Schmitt, P.C
Birmingham, MD, AL
06.2017 - 03.2019
- Check-out and check-in, scheduling, answer phones, order diagnostic tests, obtain insurance referrals for office visits, obtain insurance pre-certs for tests, handle medical records referrals for office visits, handle medical records release requests, scan paper charts into EMR, communicate with new and current patients regarding intake forms, room patients, obtain vital signs, remove staples, pull surgical drains
- Worked on NexTech, SolutionReach and Cerner.
Education
Gardendale High School
Gardendale, ALSkills
Data Entry
Organization and Time Management
Critical Thinking
Flexible and Adaptable
Active Listening
Teamwork and Collaboration
Written Communication
Attention to Detail
Cultural Awareness
Training and Development
Interpersonal Communication
Planning and Coordination
Clerical Support
Good Telephone Etiquette
[Type] Software Proficiency
Self-Motivated
Teambuildingb
Interpreting physician orders
Payment collection
Medical insurance
Document filing
Appointment Scheduling
Chart pulling
Insurance verifying
Decision-Making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Pre-Certification Specialist
Sonos Imaging
05.2022 - Current
11.2020 - 05.2022
Call Center Rep
GastroHealth
03.2019 - 11.2020
Medical Assistant
Miles and Schmitt, P.C
06.2017 - 03.2019
Gardendale High School