Rebecca Haney
Mineral City ,OH
Summary
Dedicated food service professional with strong communication and organization skills. Proven ability to ensure food safety compliance while delivering exceptional customer experiences. Committed to fostering a welcoming dining atmosphere.
Overview
25
25
years of professional experience
Work History
prep cook/hostess/cook
Bob Evans Restaurant
Dover, OH
08.2006 - Current
- Prepared ingredients per recipes and menu specifications to ensure consistency.
- Assisted chefs with food preparation and cooking techniques, contributing to team efficiency.
- Monitored food safety standards during handling and storage to prevent contamination.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Maintained cleanliness and organization in kitchen and preparation areas to uphold hygiene standards.
- Followed established procedures and requirements for safe food handling, storage and service.
- Monitored temperatures of prepared food and cold-storage areas.
- Checked completed orders for correct quantity and quality.
- Greeted and seated guests promptly, ensuring a welcoming dining experience.
- Welcomed guests with a friendly smile and engaged in conversation. upon arrival, seating them promptly.
- Engaged in friendly conversation with guests, fostering a positive atmosphere.
- Managed reservations and waitlists effectively during peak hours.
- Coordinated with servers to ensure a smooth dining experience.
Shift Manager
Wendys Restaurant
Dover, OH
02.2002 - 04.2019
- Resolved customer complaints promptly to enhance satisfaction experiences.
- Trained and mentored new team members on customer service standards.
- Resolved conflicts between staff members in a professional manner.
- Ensured compliance with food safety regulations and quality standards.
- Ensured completion of all opening and closing duties was completed accurately according to established guidelines.
Education
High School Diploma -
Carrollton High School
Carrollton, OH06-1990
Skills
- food preparation
- food safety compliance
- Food preparation techniques
- customer service
- Time management
- Multitasking Abilities
- Conflict resolution
- Telephone communication
- effective communication
- Relationship building
Timeline
prep cook/hostess/cook
Bob Evans Restaurant
08.2006 - Current
Shift Manager
Wendys Restaurant
02.2002 - 04.2019
High School Diploma -
Carrollton High School