Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Hanson

Cactus,TX

Summary

Dynamic leader with proven expertise in staff management and customer service honed at JBS and Panhandle Product. Excelled in fostering team productivity and morale through effective training and mentoring, achieving significant improvements in operational efficiency and customer satisfaction. Skilled in streamlining processes and fostering relationship building, I spearheaded initiatives that enhanced team performance and safety standards.

Overview

10
10
years of professional experience

Work History

Floater

Panhandle Product
01.2024 - 02.2025

Panhandle cheese plant I was able to preform all the job duties I was mainly in the packaging side I would run the machine and make sure that all the information was correct on the bags have good communication with the Wearhouse and also keep the area clean and have it ready at all times .

Supervisor

JBS
06.2015 - 07.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Observed packing operations to verify conformance to specifications.

Education

Borger High
Borger, TX

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Processes and procedures
  • Relationship building

Timeline

Floater

Panhandle Product
01.2024 - 02.2025

Supervisor

JBS
06.2015 - 07.2023

Borger High
Rebecca Hanson