Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Hardzog

general manager
Columbia,TN

Summary

Accomplished General Manager with a proven track record at Loves Travel Stop, excelling in operations oversight and customer relationship management. Expert in driving efficiency, enhancing customer and employee loyalty, and spearheading contract negotiations. Demonstrated success in staff supervision and quality management, significantly improving performance metrics and operational strategies. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

18
18
years of professional experience

Work History

General Manager

Twice Daily
03.2018 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

General Manager

Loves Travel Stop
01.2007 - 07.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

High School Diploma -

Mcgavock High School
Nashville, TN
05.1997

Skills

  • Customer Relationship Management
  • Branding
  • Vendor Sourcing
  • Operations Oversight
  • Loss Prevention
  • Schedule Management
  • Advertising and marketing
  • Expense Control
  • Staff Supervision
  • Quality Management
  • Customer Retention
  • Contract Negotiations

Timeline

General Manager

Twice Daily
03.2018 - Current

General Manager

Loves Travel Stop
01.2007 - 07.2017

High School Diploma -

Mcgavock High School
Rebecca Hardzoggeneral manager