Rebecca Herrera
Modesto,CA
Summary
A reliable organized professional who has excellent communication skills and can acclimate quickly. Also demonstrate strong computer skills along with excellent customer service .
Overview
11
11
years of professional experience
Work History
New Patient Intake Coordinator
Boomerang Healthcare
12.2022 - Current
- Process incoming patient referrals; Personal Injury, Workers Compensation, Private Insurance
- Create charts, Communicate with adjusters and applicant attorneys, Create cases, Enter Authorized Body Parts.
- Enter data and information in the desired database locations.
- Coordinate between adjusters and applicant attorneys to gain authorization the doctors to treat patients.
- Maintain the Referral Tracker system that coordinate new patient processing and scheduling.
- Answering all calls and responding to attorney, adjuster, provider or patient questions regarding authorization.
- Schedule appointments once all the imaging, medical records, and information is obtained for the requested specialty.
Treatment Coordinator
Accord Dental
08.2021 - 12.2022
- Created, maintained and enter treatment plans into database, present treatment to patients and coordinate all financial possibilities for patients
- Verified insurance plans (maximums & deductibles) and submited pre-authorizations, determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements
- Ensured patients are up-to-date on their financial obligations, educate patients, as necessary, regarding their dental benefits
- Performed general office duties, answer incoming calls, schedule and confirm appointments, follow up with patients after treatment.
- Charted the patient diagnosis while the Doctor examined.
Registration Clerk
Salida Surgery Center
05.2019 - 08.2021
- Translated for doctors, nurses, and dental assistants when needed
- Greeted, checked in, and registered all incoming patients with appointments in a timely manner,
- Streamlined registration process by implementing efficient data entry and filing systems.
- Input correct data and medical records into patients' electronic and paper charts
- Scheduled appointments according to surgery center's guidelines, give specific instructions to parents before surgery
- Audit charts carefully, verify insurance eligibility, call for prophylaxis dates for next day appointments
- Documented all conversations with patients, parents, pediatricians, and social workers in Dentrix
- Ensured the front office and waiting room was kept nice and clean.
Sonographer
Peek a Baby
11.2015 - 10.2018
- Perform ultrasounds ensuring the probe is capturing clear images of the baby.
- Maintained ultrasound equipment and sterilize the room in which the procedure takes place.
- Explained the ultrasound in basic form to the client, record and store infant vital information in a stuffed animal.
- Schedule appointments ,handled reminder calls, input clients' information and scan all paperwork into the computer,
- Reconciled cash drawer at the beginning and end of the day,
- Completed end-of-day report which included the number of services performed, total payments received, and canceled and scheduled appointments.
Caretaker
Self Employed
10.2012 - 09.2015
- Caregiving to a patient with Alzheimer's disease
- Administered bedside and personal care such as ambulation and personal hygiene assistance.
- Prepared and maintained records of changes and services performed, informed family of results.
- Scheduled and took client to doctor appointments.
Education
Administrative Medical Assistant, -
Stellar Career College
Salida04.2019
Skills
- Adaptability
- Good communication
- Time Management
- Able to type 50 WPM
- Excellent Data entry
- HIPAA knowledge
- Medical Terminology
- Excel, Word
- Excellent Customer Service
- Bilingual-Biliterate Spanish
- Patient educator
- Able to multitask and a team player
- Appointment scheduling
Timeline
New Patient Intake Coordinator
Boomerang Healthcare
12.2022 - Current
Treatment Coordinator
Accord Dental
08.2021 - 12.2022
Registration Clerk
Salida Surgery Center
05.2019 - 08.2021
Sonographer
Peek a Baby
11.2015 - 10.2018
Caretaker
Self Employed
10.2012 - 09.2015
Administrative Medical Assistant, -
Stellar Career College
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