Overview
Work History
Education
Skills
References
Timeline
Generic
REBECCA HEWITT CLOYD

REBECCA HEWITT CLOYD

Saint Paul,MN

Overview

12
12
years of professional experience

Work History

Implementation Specialist - Pharmacy Application

MEDITECH
01.2022 - Current
  • Led the implementation of the Pharmacy module within the MEDITECH Expanse EHR, configuring medication workflows, order entry, dispensing, and inventory functions to align with hospital and retail pharmacy operations.
  • Partnered with pharmacists and clinical staff to assess current-state workflows and recommend system configurations that improved safety, compliance, and efficiency in medication management.
  • Cross-trained in Order Management (OM), Patient Care Status Board (PCSB), and Bedside Medication Verification (BMV) to support integrated workflows and ensure seamless coordination across clinical applications.
  • Developed onboarding materials and training guides in Confluence and Google Docs, and led structured training sessions for pharmacy staff and internal new hires.
  • Frequently hosted shadowing opportunities for new hires, facilitated interactive training modules, and served as a demo-back evaluator to ensure consistent training outcomes.
  • Played a lead role in the go-live of a high-profile client account, overseeing Pharmacy-specific build reviews, training schedules, and post-live support to ensure operational readiness.
  • Collaborated closely with development teams to report medication-related bugs, propose workflow enhancements, and ensure system changes aligned with pharmacy regulations and end-user needs.
  • Fostered strong relationships with pharmacy departments across client sites, serving as the primary liaison during the implementation life cycle.
  • Maintained detailed tracking of configuration progress, training status, and client feedback using internal project management systems.
  • Worked with external interfaces such as PYXIS and BD to support automated dispensing integration and medication management workflows across systems.
  • Collaborated with data migration teams to ensure accurate and efficient transfer of legacy pharmacy data, and provided ongoing support to programming teams for system configuration and interface troubleshooting.

Copy Writer

Freelance
10.2020 - 12.2021
  • Authored newsletters, blogs, and grant applications for multiple brands and enterprises.
  • Built and maintained professional relationships to enhance business development.
  • Coordinated communications with partners, vendors, and customers utilizing multiple platforms.

Search Advocate

Be The Match
Minneapolis, MN
01.2020 - 10.2020
  • Served as the primary point of contact for patient case management, coordinating with U.S. and international transplant centers.
  • Directed individualized search strategies, resolving challenges related to donor availability and cord blood unit compatibility.
  • Built and maintained collaborative relationships with transplant centers and network partners to streamline case progress.
  • Maintained up-to-date clinical and HLA knowledge to support optimal donor matching and patient outcomes.
  • Applied solution-focused strategies to manage complex case variables and ensure efficient, patient-centered care.

Direct Contact Representative

Be The Match
Minneapolis, MN
04.2018 - 01.2020
  • Educated donors on Peripheral Blood Stem Cell and bone marrow donation procedures.
  • Evaluated medical histories to determine donor eligibility and suitability.

Certified Nursing Assistant

Lyngblomsten Care Center
Saint Paul, MN
01.2013 - 08.2017
  • Provided compassionate, high-quality care to residents by assisting with activities of daily living, effectively communicating with families and staff, prioritizing tasks in a fast-paced, team-oriented environment, and consistently delivering exceptional support to both patients and coworkers.

Diabetes Education Specialist Intern

Interfaith Action of Greater Saint Paul Department of Indian Work
Saint Paul, MN
08.2013 - 07.2016
  • Developed and delivered an interactive curriculum for youth participants of the Family Education Diabetes Series (FEDS), incorporating culturally relevant cuisine, coordinating community-based diabetes prevention programs, and fostering connections between health professionals and community members.

Education

Bachelor of Science - Public Health, Public Policy

Saint Catherine University
Saint Paul, MN
12.2017

Skills

  • EHR implementation
  • Medication management
  • Workflow configuration
  • User training
  • Project management
  • Clinical collaboration
  • Client training
  • Requirements gathering
  • Verbal and written communication
  • Professional demeanor
  • Software diagnosis
  • Detail orientation
  • Time management
  • Problem solving
  • Effective communication
  • Documentation development
  • Cross-functional teamwork
  • Strategic messaging design
  • Task prioritization
  • Build solutions
  • Employee training
  • Adaptability
  • Workflow optimization
  • Client relationship management
  • Team building
  • Project planning
  • Resource management planning
  • Client education needs
  • Multitasking
  • Coaching and development
  • Conflict resolution
  • Data migration
  • Regulatory compliance
  • Commercial presentation design
  • Software implementation

References

References available upon request.

Timeline

Implementation Specialist - Pharmacy Application

MEDITECH
01.2022 - Current

Copy Writer

Freelance
10.2020 - 12.2021

Search Advocate

Be The Match
01.2020 - 10.2020

Direct Contact Representative

Be The Match
04.2018 - 01.2020

Diabetes Education Specialist Intern

Interfaith Action of Greater Saint Paul Department of Indian Work
08.2013 - 07.2016

Certified Nursing Assistant

Lyngblomsten Care Center
01.2013 - 08.2017

Bachelor of Science - Public Health, Public Policy

Saint Catherine University

Similar Profiles

CREATE PROFILE
REBECCA HEWITT CLOYD