Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Rebecca Huisman

Lacey,WA

Summary

Detail-oriented professional with extensive experience in customer service, operations management, and regulatory compliance. Proven ability to interpret and enforce policies, resolve complex issues, and maintain accurate records in fast-paced environments. Skilled in communication, team leadership, and process improvement. Dedicated to providing exceptional public service and fostering positive community relationships.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

Farrelli's Wood Fire Pizza
Lacey, WA
04.2021 - Current
  • Supervise and train staff on compliance with health, safety, and operational regulations, ensuring strict adherence to local and state codes.
  • Serve as primary point of contact for customers, addressing inquiries and resolving complex issues with professionalism and tact.
  • Maintain detailed records of daily operations, sales transactions, and compliance documentation, ensuring accuracy and audit readiness.
  • Develop and implement operational strategies to improve efficiency, streamline processes, and enhance customer satisfaction.
  • Coordinate with vendors, schedule inspections, and oversee ordering and inventory management within budgetary guidelines.
  • Enforce policies and procedures, including cash handling, sanitation, and safety standards, to minimize risk and ensure regulatory compliance.
  • Prepare and submit reports to management, providing data-driven insights for decision-making.

Assistant Bar Manager

Olympia Oyster House
Olympia, WA
01.2019 - 03.2020
  • Managed inventory, conducted regular audits, and ensured compliance with health and safety regulations.
  • Processed orders, maintained accurate records, and analyzed sales and payroll data for reporting purposes.
  • Coordinated special events, demonstrating organizational skills and attention to detail in scheduling and logistics.
  • Assisted in staff recruitment, onboarding, and training, fostering a collaborative and compliant work environment.

Restaurant Manager / Head Bartender

El Sarape Mexican Restaurant
Olympia, WA
07.2015 - 08.2019
  • Oversaw daily operations, including opening/closing procedures, cash reconciliation, and compliance with state alcohol regulations.
  • Maintained accurate records of sales, inventory, and regulatory documentation.
  • Provided direct customer service, resolving complaints and ensuring a positive experience for all patrons.
  • Trained and supervised staff in compliance, safety, and service standards.
  • Planned and executed special events, managing logistics and compliance requirements.

Education

High School Diploma -

South Puget Sound Community College
Olympia, WA

Skills

  • Permit and application processing (transferable)
  • Regulatory compliance & policy enforcement
  • Customer service & public interaction
  • Records management & documentation
  • Conflict resolution & problem solving
  • Staff training & supervision
  • Organization & prioritization
  • Cash handling & transaction accuracy
  • Process improvement & efficiency
  • Team collaboration & leadership

Additional Information

Proficient with point-of-sale (POS) systems, digital recordkeeping, and Microsoft Office Suite., Experienced in interpreting and applying policies, procedures, and regulations., Committed to upholding the values of integrity, service, accountability, collaboration, and trust.

Timeline

Restaurant Manager

Farrelli's Wood Fire Pizza
04.2021 - Current

Assistant Bar Manager

Olympia Oyster House
01.2019 - 03.2020

Restaurant Manager / Head Bartender

El Sarape Mexican Restaurant
07.2015 - 08.2019

High School Diploma -

South Puget Sound Community College

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