Rebecca Hunsucker
Star,NC
Summary
Proven track record at Walmart, excelling in customer service and safe food handling, showcasing strong work ethic and honesty. Spearheaded initiatives that enhanced customer satisfaction and team efficiency. Mentored new staff, driving professional growth and maintaining high cleanliness standards. Achieved notable reductions in food spoilage and improved transaction accuracy.
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deli Clerk
Walmart
07.2021 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
- Conducted inventory checks regularly, ensuring consistent availability of popular deli items.
Personal Shopper
Walmart
11.2020 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
Customer Service Cashier
Walmart
11.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
No Degree - Information Technology
Montgomery Community College
Troy, NCHigh School Diploma -
East Montgomery High School
Biscoe, NC06-2017
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Cash handling
- Food preparations
- Safe food handling practices
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Deli Clerk
Walmart
07.2021 - Current
Personal Shopper
Walmart
11.2020 - Current
Customer Service Cashier
Walmart
11.2020 - Current
No Degree - Information Technology
Montgomery Community College
High School Diploma -
East Montgomery High School
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