Medical Social Worker specializing in assessments, discharge planning, and effective communication. Skilled in serving clients to promote optimum self-empowerment along with efficient plan of care. Holder of positive attitude with continuous commitment to learning.
Overview
9
9
years of professional experience
Work History
Master of Social Work Intern
James A. Haley VA Hospital
02.2024 - Current
Conducted thorough assessments to identify client needs, strengths, and areas for improvement.
Developed strong rapport with clients and their families, fostering trust and open communication to facilitate an appropriate discharge plan.
Maintained strict confidentiality in accordance with ethical guidelines and legal requirements of the profession.
Educated clients on veterans resources and community resources available for ongoing support and assistance.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for clients.
Coordinated care with external providers to ensure seamless delivery of services across multiple agencies or institutions.
Social Services Specialist 1
BayCare Health System, St. Joseph's Hospital South
07.2022 - 05.2023
Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting clients in acquiring needed aid.
Used Cerner and NaviHealth to create and prepare reports and documentation.
Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
Coordinated with social, public and welfare agencies to obtain and provide client information.
Bartender Team Lead
Scandinavian Tobacco Group - Cigars International
05.2021 - 07.2022
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.Created rapport with new and returning patrons to foster guest satisfaction.
Maintained knowledge of bar and menu options to prepare drinks.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Monitored patron alcohol consumption to encourage safety.
Social Work Intern
Baycare Health System, St. Joseph Hospital Main
01.2022 - 04.2022
Documented services and collected required data for evaluation.
Maintained thorough case history records and wrote detailed reports.
Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.
Gathered community resources and coordinated referrals to obtain services.
Maintained lists of resources helpful to clients.
Server
SRC Corporations - Whiskey Joes
11.2015 - 05.2021
Entered orders, delivered food and beverages, and processed payments.
Upheld high sanitation and safety standards while delivering and serving food.
Maintained and modeled high standard of efficient customer service to server staff.
Operated POS terminals to input orders, split bills and calculate totals.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Master of Social Work - Social Work
Florida State University
Tallahassee, FL
08.2024
Bachelor of Social Work - Social Work
University of South Florida
Tampa, FL
05.2022
Associate of Arts - General Studies
SPC - Health Education Center
St. Petersburg, FL
07.2020
Skills
Intake and discharge planning
Conducting assessments
Coordinating services
Treatment Planning
Insurance Regulations
Relationship building
Decision-making
Patient-centered care
Client rights advocacy
Gathering referrals
Emotional Awareness
Timeline
Master of Social Work Intern
James A. Haley VA Hospital
02.2024 - Current
Social Services Specialist 1
BayCare Health System, St. Joseph's Hospital South
07.2022 - 05.2023
Social Work Intern
Baycare Health System, St. Joseph Hospital Main
01.2022 - 04.2022
Bartender Team Lead
Scandinavian Tobacco Group - Cigars International
05.2021 - 07.2022
Server
SRC Corporations - Whiskey Joes
11.2015 - 05.2021
Master of Social Work - Social Work
Florida State University
Bachelor of Social Work - Social Work
University of South Florida
Associate of Arts - General Studies
SPC - Health Education Center
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