Rebecca Jenkins
Batesville,MS
Summary
Hardworking and reliable office manager ,focused on going above and beyond to support team and serve customers. Trained in billing and staying up to date with patient insurance benefits and offering top-notch abilities. Motivated to continue to learn and grow as an office insurance manager professional. Skilled team player with a strong medical background. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Accomplished and energetic CNA with a solid history of achievement in a long term care facility. Motivated leader with strong organizational and prioritization abilities. I am hard working, flexible, consistent with a strong motivations for helping others.
Overview
15
15
years of professional experience
Work History
Office/Insurance Manager
Fuller Physical Therapy
Providence, Ky
10.2016 - Current
- The duties in the front office
- Make appts for the patients, take payments on patients acct
- Answer phone
- Handle the insurance for four clinics to make sure patients have authorizations they need, and know their benefits
- I work with workers comp as well
- I also work as a tech assisting the therapist if needed
- Patient Customer Service
CNA
Ridgewood Terrace
Madisonville, Ky
03.2015 - 09.2016
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Worked with patients to assure that they participated in exercises and therapeutic activities
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Transported patients by wheelchair or rolling bed between care and examination rooms
- Maintained confidentiality concerning treatment and personal information
- Monitored intake of food and medication and alerted staff to deterioration in patient conditions
- Ensured complete documentation when entering data into the EMR system
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Supported the social and emotional needs of patients by providing caring companionship
Certified Nursing Assistant
Colonial Terrace
Sebree, Ky
09.2014 - 01.2015
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Transported patients by wheelchair or rolling bed between care and examination rooms
- Documented clinical information in patient medical records daily
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
Physical Therapy Technician
In-Motion Rehab
Hopkinsville, Ky
02.2011 - 05.2013
- Assisted physical therapist with patient care
- Washed, dried, stored, and replaced all linen supplies
- Cleaned and maintained patient exercise equipment and other office machinery
- Adhered to established clerical confidentiality standards as defined by HIPAA
- Escorted patients from reception area to assigned treatment room
- Prepared patients for treatment, including plinth, appropriate draping, positioning, and modalities setup
- Cleaned, sanitized, and replenished supplies in patient treatment rooms, gym area, and restrooms
- Helped keep the office efficient and the team productive by handling clerical responsibilities, including managing the supplies and completing forms
- Cleaned, sanitized and stored the equipment used during treatments
- Observed patients during treatments to compile and evaluate data, providing results to physical therapists in person or through progress notes
- Instructed, motivated, and assisted patients in practice of exercises and functional activities
- Instructed, motivated, and assisted patients in practice of exercises and functional activities
Certified Nursing Assistant
Bradford Heights
Hopkinsville, Ky
03.2009 - 02.2011
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
- Worked with patients to assure that they participated in exercises and therapeutic activities
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Documented clinical information in patient medical records daily
- Maintained confidentiality concerning treatment and personal information
- Resupplied patients with personal hygiene items like towels, soap and sheets
- Responded appropriately to symptoms and behavior
- Ensured complete documentation when entering data into the EMR system
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Exercised patients with limited or no mobility, including individuals with partial or total paralysis
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Monitored intake of food and medication and alerted staff to deterioration in patient conditions
Education
High School Diploma - General
Massac County High School
Skills
- Build customer relationship
- Workflow coordination
- Quick learner
- Client focused
- Financial Records and Processing
- CPR certified
Timeline
Office/Insurance Manager
Fuller Physical Therapy
10.2016 - Current
CNA
Ridgewood Terrace
03.2015 - 09.2016
Certified Nursing Assistant
Colonial Terrace
09.2014 - 01.2015
Physical Therapy Technician
In-Motion Rehab
02.2011 - 05.2013
Certified Nursing Assistant
Bradford Heights
03.2009 - 02.2011
High School Diploma - General
Massac County High School
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