Rebecca Jennings

• Responsible for the identifying, creating and enforcing organizational excellence in Club operations, facilities, human capital, policies, processes and procedures.
• Developed and implemented strategies to increase operational efficiency.
• Monitored performance metrics to ensure quality standards are met.
• Directed the daily operations of multiple departments across the organization.
• Managed staff recruitment, training, and development processes.
• Reviewed policies and procedures to ensure compliance with applicable regulations.
• Facilitated change management initiatives in order to streamline operations.
• Established key performance indicators for measuring success.
• Maintained a positive work environment by resolving employee disputes promptly.
• Built relationships with external stakeholders such as investors, partners.
• Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
• Monitored outcome measures, program outcomes and performance improvement.
• Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
• Oversaw corrective action plans to remedy structural, organizational and departmental issues.
• Ensured compliance with safety protocols, industry standards, and legal requirements.
• Created annual budgets and monitored expenses against budget goals.

• The Director of Girl Experience provides leadership, management and strategic direction for the development, implementation, and assessment of the council’s program and outdoor education functions and oversees the implementation of national program curricula to ensure that all girl experiences incorporate the discover-connect-take action leadership model across all pathways.
• America Camp Visitor - fifteen year plus
• America Camp Association member - 25 years
• Developed and implemented curriculum for school aged children.
• Managed and directed work with students with high adverse childhood experiences (ACES).
• Ensures that outcome studies are performed on all program offerings.
• Develops and maintains a risk management plan for all program operations and ensures compliance with Girl Scouts of the U.S.A. and council health and safety standards, and local, state, and federal laws.
• Provides clear and consistent accountabilities and direction to staff team, ensuring that ongoing coaching, feedback and staff development is managed, resulting in a high functioning team.
• Develops and implements long and short-range plans for the girl experience department operations and provides expertise to council stakeholders in the development of the council’s plan of work, budget and strategy.
• Supports grant development and implementation.
• Manages and coordinates department budget and corresponding resource allocations.
• Provides leadership to the girl experience team, ensuring compliance with and support of the Girl Scout philosophy and council policies, procedures, standards and business practices.

Outdoor Education Coordinator is responsible for the expansion and delivery of the Girl Scout Outdoor Experience. Plans, implements, monitors and evaluates outdoor program activities that attract and retain girls and adults.

Directed a resident camp for over twenty years. Equine instructor, high ropes certified, waterfront/lifeguard trained, SERV Safe certified. Wrote risk management plans.

• Developed and implemented new membership recruitment strategies.
• Conducted outreach programs to engage potential members.
• Assisted in the design of promotional materials for membership campaigns.
• Organized and managed member events to enhance engagement.
• Maintained accurate records of all current, past, and prospective members.
• Provided customer service support to existing members via phone and email inquiries.