Rebecca Johnson
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Correctional Officer
Virginia Department of Corrections
Halifax, Virginia
02.2025 - 02.2026
- Supervised inmate activities and maintained order within the facility.
- Conducted routine inspections to ensure safety and security standards were met.
- Enforced facility regulations and responded to incidents in a timely manner.
- Documented daily events and maintained accurate records of inmate behavior.
- Provided conflict resolution support among inmates to promote a peaceful environment.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Express Service Technician
Blackwell Automotive
Danville, VA
11.2022 - 02.2025
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Collaborated with team members to streamline workflow processes in the service area.
- Maintained a clean and organized work environment to ensure safety and efficiency.
- Maintained accurate records of all services performed on each vehicle.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Assistant Manager
Mavis Tires & Brakes
Hillsborough, NC
07.2022 - 10.2022
- Answer telephones, schedule appointments, and assist customers with checking in their vehicle making, ensuring that work to be performed is accurate.
- Oversee mechanics and techs within the shop to ensure work is performed properly and in a timely manner.
Cook/Shift Leader
Pizza Hut
Chapel Hill, NC
10.2021 - 05.2022
- Prepare made to order food, answer telephones, assist customers and oversee employees.
- Enforced sanitation policies and procedures throughout the kitchen area.
- Resolved customer complaints in a timely manner.
Customer Service Representative
Pilot Flying J
Mebane, NC
10.2019 - 09.2021
- Educated customers on promotions and loyalty programs available.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries and resolved issues effectively.
- Collaborated with team members to enhance customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Production Worker
Fleetwood Homes
Rocky Mount, VA
06.2017 - 08.2019
- Build custom cabinets, install backsplash and cabinets in mobile homes.
- Maintained cleanliness of workstations and equipment to ensure operational efficiency.
- Monitored inventory levels of supplies and reported shortages to management promptly.
- Communicated with team members regarding tasks assigned during shift.
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
Production Worker
Empire Bakery Comissary LLC
Rocky Mount, VA
02.2016 - 06.2017
- Maintained cleanliness of workstations and equipment to ensure operational efficiency.
- Followed safety protocols while operating machines and equipment.
- Ensured proper labeling of completed products before shipping out.
- Troubleshot technical issues that arose during assembly process.
- Produced quality products by palletizing, packaging and assembling finished items.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Correctional Officer
Putnam County Jail
Ottawa, OH
04.2015 - 06.2016
- Supervise inmates within the detention facility, conduct hourly checks on inmates, book in and process inmates, assist visitors and answer telephones.
Administrative Assistant
Vance-Granville Community College
Creedmoor, NC
07.2011 - 03.2015
- Managed office correspondence and maintained organized filing systems.
- Coordinated scheduling for faculty meetings and academic events.
- Provided front desk support and answered inquiries from students and staff.
- Organized student records and ensured compliance with institutional policies.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
Associate in Science (AS) - Criminal Justice
Vance-Granville Community College
Creedmoor, NC06-2012
High school diploma -
Person High School
Roxboro, NC06-2010
Skills
- Conflict resolution
- Record keeping
- Team collaboration
- Time management
- Inventory management
- Effective communication
- Attention to detail
- Customer service
- Regulation compliance
- Patrol procedures
- First aid and CPR certified
- Ethical standards of conduct
- Trained in defensive tactics
- Strategic planning and organization
- Brake inspection
- Vehicle maintenance
- Customer relationship management
- Problem solving
Certification
• First Aid Certification, 10/31/27
• CPR Certification, 10/31/27
• Driver's License, 10/31/26
• Motor Vehicle Inspection License, 10/31/27
• CPR Certification, 10/31/27
• Driver's License, 10/31/26
• Motor Vehicle Inspection License, 10/31/27
Personal Information
Timeline
Correctional Officer
Virginia Department of Corrections
02.2025 - 02.2026
Express Service Technician
Blackwell Automotive
11.2022 - 02.2025
Assistant Manager
Mavis Tires & Brakes
07.2022 - 10.2022
Cook/Shift Leader
Pizza Hut
10.2021 - 05.2022
Customer Service Representative
Pilot Flying J
10.2019 - 09.2021
Production Worker
Fleetwood Homes
06.2017 - 08.2019
Production Worker
Empire Bakery Comissary LLC
02.2016 - 06.2017
Correctional Officer
Putnam County Jail
04.2015 - 06.2016
Administrative Assistant
Vance-Granville Community College
07.2011 - 03.2015
High school diploma -
Person High School
Associate in Science (AS) - Criminal Justice
Vance-Granville Community College