Rebecca Jordan
Fort Worth
Summary
Operations-driven General Manager with extensive hands-on experience overseeing daily production, team coordination, inventory management, and customer relations. Known for strong leadership, adaptability, and building efficient systems that support growth, consistency, and exceptional customer experience. Brings over 6 years of combined experience across operations, retail leadership, and visual merchandising, with a passion for developing teams and elevating brand standards.
Overview
8
8
years of professional experience
Work History
General Manager
Dough’d Up
03.2024 - Current
- Oversee all daily operational and production activities.
- Manage inventory, ordering, baking schedules, and quality assurance while working hands-on in the bakery.
- Conduct weekly strategy meetings with ownership, and support brand growth through influencer outreach.
- Delegate tasks to team members to ensure efficient workflow and consistent production standards.
Office Manager
ProFlow Seamless Gutters
10.2021 - 02.2023
- Created and maintained detailed Excel spreadsheets tracking weekly, monthly, quarterly, and annual profit and loss.
- Monitored project-specific material and labor costs, invoiced clients, and coordinated payments.
- Handled fleet management, including truck registration, maintenance scheduling, and upkeep.
- Responded to all incoming calls, emails, and service requests to support customer and contractor communication.
Assistant Manager
Everything But Water, Clearfork
06.2020 - 10.2021
- Analyzed sales reports, associate performance, traffic patterns, and goal achievement.
- Led shipment processing, inventory accuracy, and communication with IT for discrepancies.
- Trained all new hires on procedures, client interaction, brand standards, POS use, and visual standards.
- Operated primarily on the sales floor, completing operational tasks during downtime.
Visual Manager
Tory Burch, Clearfork
07.2018 - 06.2020
- Served as a Brand Ambassador, reinforcing Tory Burch's culture, values, and visual principles.
- Collaborated with Operations and Visual/Sales supervisors to create reports and presentations for associate development.
- Built daily tickets outlining shifts, goals, category targets, and commission potential for each associate.
- Executed monthly visual floor sets, window installations, and product substitutions when necessary.
Apparel/Footwear Coordinator
Sun And Ski/ Retail Concepts, North Fort Worth
11.2017 - 07.2018
- Analyzed departmental sales data to guide merchandising strategies and improve sell-through.
- Created visually engaging displays aligned with customer flow and product trends.
- Coordinated with brand representatives to ensure updated signage, brand education, and product knowledge sessions.
- Supported associates with sales techniques, store cleanliness, and adherence to daily procedures.
Education
High School Diploma -
Boyd High School
Boyd05.2018
Skills
- Strong work ethic
- Social skills
- Organizational skills
- Team collaboration
- Goal orientation
- Problem solving
Timeline
General Manager
Dough’d Up
03.2024 - Current
Office Manager
ProFlow Seamless Gutters
10.2021 - 02.2023
Assistant Manager
Everything But Water, Clearfork
06.2020 - 10.2021
Visual Manager
Tory Burch, Clearfork
07.2018 - 06.2020
Apparel/Footwear Coordinator
Sun And Ski/ Retail Concepts, North Fort Worth
11.2017 - 07.2018
High School Diploma -
Boyd High School