Rebecca Joslin
Dawsonville,GA
Summary
Dynamic Restaurant Manager with a proven track record at Giorgios Family Restaurant, excelling in team management and customer engagement. Enhanced operational efficiency and reduced waste through strategic inventory control. Fostered a positive work environment, leading to decreased staff turnover and improved customer satisfaction. Committed to delivering exceptional service and quality.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Giorgios Family Restaurant
08.2005 - Current
- Oversaw daily restaurant operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff, enhancing team performance and customer satisfaction.
- Developed and implemented operational strategies to improve workflow efficiency.
- Managed inventory levels, reducing waste through effective supply chain coordination.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Co- Owner/ Operations Manager
Lakeside Carpentry Inc.
01.2000 - 01.2019
- Co-founded and managed business
- Set up worked daily with Quick Books
- Sent all Quotes/ Estimate and Invoices
- Payroll
- Taxes Preparation
Education
High School Diploma -
Caesar Rodney
Camden, DE06.1992
Skills
- Team Management & Training
- Inventory control and record keeping
- Customer Experience & Service Excellence
- Operations Management & Execution
- Regulatory Compliance & Food Safety
- Conflict Resolution & Team Development
Certification
ServSafe Certified
Timeline
Restaurant Manager
Giorgios Family Restaurant
08.2005 - Current
Co- Owner/ Operations Manager
Lakeside Carpentry Inc.
01.2000 - 01.2019
High School Diploma -
Caesar Rodney