Valeria Roblero
Victorville,CA
Summary
Dynamic Restaurant Manager with a proven track record at McDonald's, excelling in team management and customer service. Successfully implemented feedback-driven improvements, enhancing service quality and operational efficiency. Skilled in food safety and POS systems, fostering a collaborative environment that empowered a team of 5+ employees to achieve outstanding results.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
McDonald's
06.2020 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Closing Manager Responsibilities: Managed closing operations, including cash handling, closing registers, securing the premises, and completing end-of-shift paperwork.
- Supervised a team of 5+ employees, providing training, performance evaluations, and fostering teamwork to ensure efficient store operations.
Education
High School Diploma -
Victor Valley High School
Victorville, CA05-2020
Skills
- Team management & Training
- Customer service
- Food safety & sanitation
- Conflict resolution
- Point of sale (POS) system operation
- Schedule coordination
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Manager
McDonald's
06.2020 - Current
High School Diploma -
Victor Valley High School
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