Rebecca Kennard
Las Vegas,NV
Summary
Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.
Before entering education, I worked in many retail facets, as well as clerical/secretarial positions in baseball for two minor league baseball teams. While working in minor league baseball there were many departments I served in and under. Organizational capabilities and communication skills are above par.
Overview
11
11
years of professional experience
Work History
Secondary English Teacher
Clark County School District
Las Vegas, NV
08.2015 - Current
- Administered assessments and standardized tests to evaluate student progress.
- Prepared and implemented lesson plans covering required course topics.
- Helped students develop important learning skills and good study habits useful in trade school or college education.
- Kept classroom organized, clean, and safe for all students and visitors.
- Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
Customer Service Representative
Williams Sonoma, Inc.
Las Vegas, NV
10.2011 - 06.2012
- Provided primary customer support to internal and external customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Assistant Director of Ticket Operations
Lake Elsinore Storm Baseball
Lake Elsinore, CA
01.2011 - 07.2011
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Usher/Receptionist
Las Vegas 51s Baseball
Las Vegas, NV
04.2007 - 05.2010
- Assisted patrons with seating by giving directions and wiping down seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Directed ticket holders to seats and facility locations.
- Provided information about current and future events at facility.
- As a receptionist; provided clerical duties including: answering phones, taking messages, faxing reports and testing information, and providing customer service to patrons.
Education
Bachelor of Arts - Communication Studies
University of Nevada, Las Vegas
Las Vegas, NV12.2009
Skills
- Organizational communication
- Ticket sales and management
- Design and assemble staff schedules
- Individualized instruction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Secondary English Teacher
Clark County School District
08.2015 - Current
Customer Service Representative
Williams Sonoma, Inc.
10.2011 - 06.2012
Assistant Director of Ticket Operations
Lake Elsinore Storm Baseball
01.2011 - 07.2011
Usher/Receptionist
Las Vegas 51s Baseball
04.2007 - 05.2010
Bachelor of Arts - Communication Studies
University of Nevada, Las Vegas
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