Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Rebecca Kjenstad

Tacoma,WA

Summary

Driven leader with strong problem-solving and dedication to providing the highest level of service to customers. 4 years of customer service experience, including 2 years of management expertise. Experienced in multi-tasking and encouraging team success.

Overview

4
4
years of professional experience

Work History

Team Member

KFC
06.2019 - 07.2020

Shift Supervisor

KFC
07.2020 - 03.2022

Assistant Manager

KFC
03.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.

Education

Associate of Arts - Business & Accounting

Tacoma Community College
06.2023

High School Diploma -

Evergreen Lutheran High School
06.2021

Skills

  • Cash management
  • Effective customer service
  • Encouraging team success
  • Attention to detail
  • Overseeing operations
  • Delegating tasks
  • Inventory coordination
  • Suggestive selling
  • Conflict management

Volunteer Experience

Volleyball Clinic Leader 

  • Assisted youth in developing their athletic skills and learning how to work in a team setting.

Basketball Tournament Assistant 

  • Served as a team host and assisted with running the score clock and taking stats.

Kitchen Worker 

  • Served food at various events and ran the cash register.

Timeline

Assistant Manager

KFC
03.2022 - Current

Shift Supervisor

KFC
07.2020 - 03.2022

Team Member

KFC
06.2019 - 07.2020

Associate of Arts - Business & Accounting

Tacoma Community College

High School Diploma -

Evergreen Lutheran High School

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Rebecca Kjenstad