Rebecca Lee
Berwyn,PA
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
16
16
years of professional experience
Work History
Payroll Administrator
American Reading Company
Remote - Blue Bell, PA
03.2023 - 03.2024
- Conducted daily payroll operations for 300 employees for American Reading Company, a company that creates and manages a core reading curriculum program for K-12 students in school districts across the United States
- Duties included reviewing payroll documentation for accuracy and making necessary adjustments, managing employee onboarding to payroll system, processing garnishment calculations and creating payroll analysis reports
- Administered benefits, 401k, and retirement updates and changes
- Assisted Director of Payroll in overhaul of payroll system moving from Paylocity to Paycom resulting in more efficiency, process automation, and employee satisfaction.
- Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
- Assisted in the creation of clear guidelines outlining acceptable timesheet submission practices among employees.
Reimbursement Senior Analyst & Payment Analyst
MedRisk
06.2013 - 03.2023
- Promoted several times in the Billing department for nearly 10 years at MedRisk, a firm that provides managed physical medicine and therapy for the workers’ compensation industry
- Resolved highly complex billing, claim processing and reimbursement issues
- Communicated with insurance carriers and providers regarding open A/R
- Reviewed accounts and apply collection knowledge required for all insurance payers to insure proper and maximum reimbursement
- Led team of 14 analysts responsible for researching, analyzing, identifying trends, and resolving issues with claims to ensure payment is received
- Served as the liaison between the analyst, supervisor and director of Rev Ops to ensure effective communication
- Supported a team of 10 analysts under Guaranteed Providers & Advance Team charged with resolving claims
- Mentored analysts on resolving difficult claims and identifying trends that prevented claims from being resolved
- Ensured that bills are processed within all client and team SLA’s
- Reviewed accounts and apply collection knowledge required for all insurance payers to insure proper and maximum reimbursement.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Senior Case Manager Assistant
Procura Management
04.2010 - 06.2013
- Supported the Case Management and Review Services team for Procura – a clinic that provides physical therapy for patients involved in workers’ compensation claims
- Responsible for providing a variety of administrative and clerical support services to the Auto Injury Medical Services unit
- Prepared the claimant and attorney introductory letters on new files
- Assisted callers with PPO Network request calls per department policy and procedures.
Clerical/Admin Assistant
Mansion Medical Management
01.2008 - 04.2010
- Provided a variety of administrative tasks and services to Mansion Medical – a company that serves as the primary care facility for Workers Comp cases in the Philadelphia area
- Conducted administrative tasks including dictation of MD reports, preparing reports for attorneys and insurance companies and using Lytec Medical for billing of rendered services to insurance companies.
Education
High School Diploma -
Coatesville Area Senior High School
Coatesville, PA06.2001
Skills
- Claims billing
- Workers Comp
- Payment processing
- Corporate payroll
- Invoice reconciliation
- Payroll systems; ADP, Paylocity and Paycom
- Payroll Auditing
- Performance monitoring
- Data Entry
- Medical Claims Processing
- Insurance Claims Review
- HIPAA knowledge
- Protected Health Information
Timeline
Payroll Administrator
American Reading Company
03.2023 - 03.2024
Reimbursement Senior Analyst & Payment Analyst
MedRisk
06.2013 - 03.2023
Senior Case Manager Assistant
Procura Management
04.2010 - 06.2013
Clerical/Admin Assistant
Mansion Medical Management
01.2008 - 04.2010
High School Diploma -
Coatesville Area Senior High School