Rebecca Leist
North Olmsted
Summary
Compassionate psychology student dedicated to supporting children and fostering safe, inclusive environments. Experience in customer service, student leadership, and mentorship has honed strong communication and relationship-building skills. Academic training in psychology and child development enhances the ability to connect with individuals and effectively navigate challenging situations.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
North Olmsted
06.2023 - Current
- Provided attentive and professional customer service, enhancing customer satisfaction in high-volume, fast-paced environment.
- Oversaw cash register operations and engaged with customers, ensuring a patient and professional experience.
- Worked with team members to create an efficient and welcoming environment for guests, contributing to overall guest satisfaction.
- Assisted in training new employees and modeling workplace procedures and hospitality standards.
Barista
McConn Coffee Co.
Marion
08.2025 - 02.2026
- Prepared a wide range of beverages including espresso drinks, smoothies, teas, and lemonades while maintaining quality and efficiency in a fast-paced environment.
- Created a welcoming atmosphere for customers through attentive service and positive interactions.
- Trained new employees in drink preparation techniques and customer service standards, ensuring consistent service quality.
- Managed cash handling, cleaning tasks, and preparation of equipment and supplies during shop opening and closing.
Admissions Ambassador
Indiana Wesleyan University
Marion
08.2024 - 09.2025
- Led campus tours and shared information about academic programs, campus involvement, and student resources.
- Welcomed prospective students and families, fostering a positive first impression of campus life.
- Built personal connections with visiting students and parents through conversation, meals, and overnight hosting experiences.
- Assisted admissions staff during large visit days by coordinating activities and supporting event logistics to enhance visitor experience.
Education
High school or equivalent -
Lutheran West High School
Rocky River, Ohio05-2024
Bachelor of Arts - Psychology, Strategic Communications
Indiana Wesleyan University
Marion, Indiana03-2026
Skills
- Team Collaboration
- Active Listening
- Empathetic Communication
- Conflict Resolution
- Adaptability & Problem Solving
- Relationship Building
- Youth mentorship
Extracurricular Activities And Volunteer Experience
- IMPACT Program Volunteer, Indiana Wesleyan University, Spring 2025, Provided one-on-one support to a college student with disabilities, helping build confidence and independence in daily tasks. Collaborated with caregivers and educators to ensure consistent support and developed strong mentorship and communication skills through ongoing engagement.
- Vacation Bible School Volunteer, Grace Church (CMA), Summer 2022, Assisted with daily check-in and supervision of children while communicating with both parents and students to create a welcoming and organized environment. Helped prepare food while following allergy guidelines and safety procedures.
- Drama Program Performer & Student Mentor, Lutheran West High School, Cast in multiple productions including a Dazzle Award–winning musical, receiving a Best Supporting Actress nomination. Mentored younger students during a summer drama camp by leading small group activities and encouraging creativity and confidence.
Timeline
Barista
McConn Coffee Co.
08.2025 - 02.2026
Admissions Ambassador
Indiana Wesleyan University
08.2024 - 09.2025
Team Member
Chick-fil-A
06.2023 - Current
High school or equivalent -
Lutheran West High School
Bachelor of Arts - Psychology, Strategic Communications
Indiana Wesleyan University