Rebecca Long

Managed payment processing, loan boarding, payoffs, and lien releases for commercial and residential customers.

Executed timely payments to insurance agents and tax authorities for all escrow accounts.

Conducted annual escrow analyses and notified borrowers promptly.

Handled borrower inquiries, conducting research and analysis to resolve loan issues effectively.

Executed all Return to Title IV (R2T4) calculations, ensuring accurate processing of fund returns and credit balances.

Calculated and scheduled student stipend checks in compliance with institutional policies and regulatory requirements.

Managed posting of Financial Aid disbursements, refunds, and stipends to student ledgers.

Conducted reconciliation duties across financial systems to maintain data integrity.

Executed comprehensive file reviews to ensure quality processing of student packaging, withdrawals, and credit balances per Federal regulations.

Conducted onsite internal audits of student finance operation centers, ensuring compliance with Department of Education policies.

Advised students as an interim academic advisor at multiple schools, providing guidance on financial options.