Ann Oshiro
Kaneohe,HI
Summary
Results-driven Loan Servicing Analyst with a strong background in loan documentation and regulatory compliance at Territorial Savings Bank. Proven expertise in data analysis and quality assurance, ensuring accuracy in loan funding processes. Adept at communicating effectively with cross-functional teams, enhancing operational efficiency and customer satisfaction.
I take my job position very seriously.
Overview
22
22
years of professional experience
Work History
Loan Servicing Analyst
Territorial Savings a Division of Bank of Hope
Honolulu, HI
04.2025 - Current
- Currently, I am still in the training process because we just officially merged with Bank of Hope as of April 2, 2025.
Senior Loan Operations Support
Territorial Savings Bank
Honolulu, HI
10.2016 - 04.2025
- Review and check all online package documents for each loan.
- Make sure all fees, calculations, and documents are correct and ready to fund and record.
- Board the loans when recorded.
- Communicate with Loan Servicing about loans boarded.
- Help with posting journal for consumer loans.
- Board HELOC Loans
Cashier
Times Supermarket
Kailua, HI
02.2008 - 11.2013
- Greet customers, scan, ring up, and bag their groceries, and thank them for shopping with Times Supermarket.
- Help restock when not too busy.
- Help others where it is needed.
Sales and Cashier
Macy's
Kailua, HI
10.2006 - 02.2009
- Greet customers
- Assist customers in what they are looking for or need.
- Ring up all items, clothing, and bag items.
- Offer them a Macy's credit card.
Head Cashier
The Shipping Shack
Honolulu, HI
03.2003 - 11.2005
- Greet customers, and assist in-store shopping.
- Pack and ship out packages, boxes, mail, and letters.
- Ring up items and payments
- Open and lock up store when boss is out of town
- Answer phones
- Sell our PO boxes and assort mail into boxes
Education
High School Diploma -
Radford High School
4361 Salt Lake Blvd.06-1981
Some College (No Degree) - Business
Heald College
1500 Kapiolani Blvd.Skills
- Loan documentation
- Regulatory compliance
- Data analysis
- Financial reporting
- Quality Assurance
- Boarding the loan at recordation
Affiliations
- I like to learn other duties and interests. Like working as a team and communications is a big help
Accomplishments
- I'm the Leader of our Women's Ministry at church
Timeline
Loan Servicing Analyst
Territorial Savings a Division of Bank of Hope
04.2025 - Current
Senior Loan Operations Support
Territorial Savings Bank
10.2016 - 04.2025
Cashier
Times Supermarket
02.2008 - 11.2013
Sales and Cashier
Macy's
10.2006 - 02.2009
Head Cashier
The Shipping Shack
03.2003 - 11.2005
High School Diploma -
Radford High School
Some College (No Degree) - Business
Heald College
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