Rebecca Lookingbill
Registered Nurse
Palm Coast,FL
Summary
Results-driven case management professional with a proven track record of client advocacy and support. Strong background in case management, prepared to make a significant impact. Proven ability to collaborate with teams and adapt to changing needs, skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with a commitment to achieving positive outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Regional Case Manager
Aston Healthcare
09.2021 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Managed over 40 incoming emails and faxes daily while completing comprehensive assessments and billing requirements.
- Trained new case managers, raising team's overall competency and service delivery standards.
- Provided leadership, guidance and support to staff members.
MDS Coordinator
Flagler Health and Rehab
11.2019 - 09.2021
- Assessed electronic medical record for required documentation to support MDS coding.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Trained staff in correct techniques for completing and signing MDS assessments.
- Led Care plan meetings twice weekly with 4-8 residents and families to ensure a holistic approach to each resident's stay was achieved.
- Provided ongoing education and support to nursing staff to ensure documentation supported the MDS assessment requirements.
- Provided ongoing education for nursing staff regarding MDS best practices, contributing to a knowledgeable and skilled workforce.
- Fostered positive work environment, encouraging teamwork and open communication among MDS and clinical staff.
- Enhanced team performance, providing regular feedback and coaching to staff on MDS-related tasks.
- Enhanced resident satisfaction, establishing strong rapport and addressing concerns promptly.
Night Shift Supervisor
Signature Healthcare
09.2017 - 11.2019
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Championed infection control measures within the unit, resulting in reduced rates of hospital-acquired infections.
- Successfully managed high-stress situations during emergency cases and mass casualty incidents, providing critical leadership and decision-making skills.
Education
Associates Degree in Nursing - Nursing
Community College of Beaver County
Monaca, PA04-2009
Skills
- Thorough case oversight
- Case management and documentation
- Resident/Client advocacy
- Critical thinking and analysis
- Mentoring healthcare professionals
- Commitment to policy adherence
- Compliance with infection control standards
- Proficient in prioritizing tasks
- Wound healing management
- Forward-thinking perspective
- Engaged learning techniques
Certification
- Nursing Home Infection Prevention Program Certificate
- Associates Degree of Nursing
- Florida Registered Nursing License FL License # RN9349610
Accomplishments
- Earned the Infection Control Prevention Certification
- As the Wound Care Nurse, collaborated with the IDT team of Avante Ormond Beach to develop and implement an improved wound care program that resulted in an overall reduction of acquired pressure wounds substantially since 2014.
- As an MDS Coordinator, Wound Care Nurses, Nurses, and CNAs continuously educated, guided and supported to continue the wound care program to maintain wound reduction and improve wound documentation.
- Continuing education and support to improve overall Quality Measures in both Short term and Long term stays with regards to Pressure Wounds.
- Conducted Quality of Life meetings with the IDT to evaluate and monitor ongoing processes implemented.
- Leading Restorative Nursing Program to ensure a fluent transition between therapy and maintenance programs.
- Quality Risk Management monitoring of facility systems: skilled documentation, ADL documentation and coding to ensure optimal financial reimbursement.
- As a Nurse leader, the IDT, nurses, and CNA's were educated continuously to achieve and maintain accurate documentation in accordance with CMS Guidelines.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureWork from home option401k matchPaid time offPersonal development programsCareer advancementQuote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Regional Case Manager
Aston Healthcare
09.2021 - Current
MDS Coordinator
Flagler Health and Rehab
11.2019 - 09.2021
Night Shift Supervisor
Signature Healthcare
09.2017 - 11.2019
Associates Degree in Nursing - Nursing
Community College of Beaver County
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