Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Lopez

Palmdale,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

CARE Counselor

Flagler Health Care
06.2024 - Current
  • Improved clients'' daily living skills through consistent guidance and encouragement.
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
  • Helped address client complaints through timely corrective actions.
  • Improved patient satisfaction by providing empathetic and attentive care
  • Provided excellent customer service to patients and medical staff.
  • Followed document protocols to safeguard confidentiality of patient records.

Medical Assistant

High Desert Medical Group
10.2021 - 06.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Verified patient insurance coverage and collected required co-payments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Prepared specimens for testing and analysis.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

Wesley Health Center
06.2019 - 10.2021
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Medical Assistant

Ravi Shankar
10.2016 - 06.2019
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Called and faxed pharmacies to submit prescriptions and refills.

Education

Medical Assisting

University of Antelope Valley
09.2016

Skills

  • Patient Scheduling
  • HIPAA Compliance
  • Medical Terminology
  • Customer Service
  • Electronic Medical Records
  • Medical data entry

Timeline

CARE Counselor

Flagler Health Care
06.2024 - Current

Medical Assistant

High Desert Medical Group
10.2021 - 06.2024

Medical Assistant

Wesley Health Center
06.2019 - 10.2021

Medical Assistant

Ravi Shankar
10.2016 - 06.2019

Medical Assisting

University of Antelope Valley

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Rebecca Lopez