Shayla McDonald
Orange Park,FL
Summary
Dynamic Nurse Manager with extensive experience at UF Health St. Johns, recognized for enhancing emergency management protocols and championing quality improvement initiatives. Proven ability to deliver compassionate care while optimizing clinical workflows, resulting in improved patient satisfaction scores. Skilled in interdisciplinary collaboration and evidence-based practices to elevate care standards.
Healthcare professional with focus on emergency department management, bringing valuable experience in optimizing patient flow and ensuring high standards of care. Known for fostering team collaboration and adaptability in dynamic settings. Skilled in critical thinking and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nurse Manager, Emergency Department
UF Health St. Johns
04.2024 - Current
- Assisted in implementing patient care protocols to enhance service delivery in emergency department.
- Participated in staff training sessions to improve clinical skills and knowledge of emergency procedures.
- Supported interdisciplinary teams in managing patient flow and prioritizing critical cases effectively.
- Observed and reported on nursing practices to ensure compliance with safety regulations and standards.
- Engaged with patients and families to provide information about care processes and departmental resources.
- Aided in maintaining a clean, organized, and safe work environment for staff and patients alike.
- Collaborated with senior staff on performance improvement initiatives to enhance quality of care provided.
- Improved overall efficiency by conducting regular evaluations of clinical workflows and implementing necessary changes as needed.
- Championed interdisciplinary collaboration within the emergency team for better assessment, planning, implementation, and evaluation of patient care plans.
- Led interdepartmental collaboration to develop a comprehensive emergency preparedness plan, ensuring efficient response during crisis situations.
- Established clear expectations and accountability measures for staff performance, resulting in improved team dynamics and higher overall productivity.
- Optimized staffing levels based on real-time analysis of patient volume trends, maximizing resource utilization while maintaining high-quality service delivery.
- Supervised a team of nurses and support staff, fostering an environment of teamwork and continuous improvement.
- Enhanced patient care by implementing evidence-based nursing practices and protocols in the Emergency Department.
- Actively participated in quality improvement committees aimed at optimizing system-wide performance metrics related to emergency services provision or outcomes achievement.
- Coordinated with physicians and other healthcare providers to ensure seamless communication and continuity of care for patients in the Emergency Department.
- Managed budget allocation for the Emergency Department, effectively reducing operational costs without compromising quality of care.
- Implemented strategies to improve patient satisfaction scores, leading to higher rankings in hospital performance metrics.
Registered Nurse-Emergency
Aya Healthcare
02.2024 - 04.2024
- Administered medications and monitored patient responses to ensure effective treatment outcomes.
- Collaborated with healthcare team to develop personalized care plans for diverse patient populations.
- Educated patients and families on health management, promoting adherence to prescribed treatments.
- Assisted in performing diagnostic tests and interpreting results to inform patient care decisions.
- Conducted thorough assessments of patient conditions, identifying changes that required immediate attention.
- Documented patient care activities accurately in electronic health records for continuity of care.
- Participated in quality improvement initiatives, contributing to enhanced nursing practices and patient satisfaction.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Nurse Manager, Emergency Department
Memorial Hospital HCA
07.2023 - 01.2024
- Developed and executed staff training programs, resulting in increased competency and adherence to departmental standards.
- Evaluated patient outcomes data to identify trends or areas of improvement, leading to targeted interventions aimed at enhancing quality of care.
- Collaborated with human resources personnel in recruiting, interviewing, and onboarding highly qualified nursing staff for the Emergency Department.
- Evaluated new medical equipment or technology for potential integration into department operations, ensuring optimal clinical benefits balanced against cost considerations.
- Contributed to hospital-wide initiatives focused on enhancing patient safety, such as fall prevention efforts or infection control measures.
- Mentored new nurse leaders in department management functions, fostering a culture of continuous learning and professional growth.
- Ensured compliance with regulatory requirements through rigorous monitoring of departmental policies and procedures.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Clinical Nurse Coordinator
Normandy Park Free Standing ER
07.2022 - 07.2023
- Coordinated patient care plans, ensuring adherence to clinical guidelines and protocols.
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline processes.
- Managed daily operations of nursing staff, prioritizing tasks for effective workflow execution.
- Educated patients and families on treatment options, promoting informed decision-making and compliance.
- Rounded on patients and families to promote positive patient experience.
ER Charge Nurse
Flagler Health Care
09.2020 - 09.2022
- Oversaw patient care workflows, ensuring optimal resource allocation and staff deployment.
- Coordinated triage processes to enhance patient intake efficiency in high-pressure environments.
- Mentored junior nursing staff, fostering professional development and adherence to best practices.
- Implemented quality improvement initiatives, enhancing patient outcomes and safety standards.
- Improved ER efficiency by effectively managing staff resources and coordinating patient flow.
- Developed comprehensive training programs for new hires, ensuring consistent delivery of high-quality nursing care in the ER setting.
Registered Nurse
Ascension St. Vincent
07.2021 - 09.2021
- Administered medications and treatments following established protocols to ensure patient safety and compliance.
- Monitored patient vital signs, documenting changes to facilitate timely medical interventions.
- Collaborated with interdisciplinary teams to develop personalized care plans based on patient needs.
- Educated patients and families on health management, enhancing understanding of treatment regimens.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Registered Nurse, Emergency Department
Baptist Medical Center
08.2020 - 02.2021
- Administered emergency care to patients with critical conditions in fast-paced environment.
- Collaborated with multidisciplinary teams to coordinate patient treatment plans and improve outcomes.
- Conducted thorough assessments to determine patient needs and prioritize care effectively.
- Utilized electronic health records (EHR) systems for accurate documentation and information sharing.
- Responded swiftly to medical emergencies, demonstrating strong clinical judgment under pressure.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
Registered Nurse-Emergency Room
Novant Health, Inc
03.2020 - 09.2020
- Led patient assessments and developed individualized care plans to enhance recovery outcomes.
- Coordinated multidisciplinary team meetings to ensure comprehensive patient care and effective communication.
- Mentored new nursing staff on best practices, fostering a culture of continuous improvement in care delivery.
- Implemented evidence-based protocols that improved patient safety and reduced hospital-acquired infections.
Registered Nurse, Emergency Department
Beebe Medical Center
07.2019 - 02.2020
- Educated patients and families on treatment options, discharge instructions, and follow-up care protocols.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
Registered Nurse, Emergency Department
Bayhealth Hospital
08.2018 - 07.2019
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Answered codes quickly and orchestrated efficient, skilled medical care.
Registered Nurse, Emergency Department
Flagler Hospital
01.2016 - 03.2018
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Educated patients and families on treatment options, discharge instructions, and follow-up care protocols.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT08-2020
Skills
- Compassionate care
- Clinical expertise
- Emergency management
- Quality improvement
Certification
- Licensed Registered Nurse- 2016-Present
- CEN 2023-2027
- TNCC 2023-2027
- ENPC 2023-2027
- BLS
- PALS
- ACLS
Timeline
Nurse Manager, Emergency Department
UF Health St. Johns
04.2024 - Current
Registered Nurse-Emergency
Aya Healthcare
02.2024 - 04.2024
Nurse Manager, Emergency Department
Memorial Hospital HCA
07.2023 - 01.2024
Clinical Nurse Coordinator
Normandy Park Free Standing ER
07.2022 - 07.2023
Registered Nurse
Ascension St. Vincent
07.2021 - 09.2021
ER Charge Nurse
Flagler Health Care
09.2020 - 09.2022
Registered Nurse, Emergency Department
Baptist Medical Center
08.2020 - 02.2021
Registered Nurse-Emergency Room
Novant Health, Inc
03.2020 - 09.2020
Registered Nurse, Emergency Department
Beebe Medical Center
07.2019 - 02.2020
Registered Nurse, Emergency Department
Bayhealth Hospital
08.2018 - 07.2019
Registered Nurse, Emergency Department
Flagler Hospital
01.2016 - 03.2018
Bachelor of Science - Nursing
Western Governors University
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