Rebecca MacKenzie
Minneapolis,MN
Summary
Personable, enthusiastic and reliable Professional who works tirelessly at building effective relationships with clients, volunteers and local communities. Driven to consistently deliver exceptional service.
Overview
15
15
years of professional experience
Work History
Volunteer Manager
ICA Food Shelf
09.2014 - 11.2023
- Developed and maintained all volunteer programs.
- Recruited, screened, and interviewed volunteers applying for service and conducted background checks on prospective volunteers.
- Collaborated with various departments to identify specific needs for volunteer assistance, matching skills to appropriate opportunities.
- Communicated regularly to volunteers through monthly newsletters and email updates.
- Coordinated and fostered an environment of volunteer appreciation, ranging from day-to-day interactions to volunteer appreciation events.
- Implemented new volunteer management software and maintained accurate records of volunteer hours and accomplishments.
- Developed volunteer policies and procedures, codes of conduct, and volunteer standards.
Office Assistant
Miles Franklin Precious Metals Investments
06.2014 - 09.2014
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Paraprofessional Substitute
Eastern Carver County School District #112
04.2014 - 06.2014
- Enhanced student comprehension by implementing differentiated instruction techniques tailored to individual needs.
- Provided one-on-one tutoring, enabling struggling students to improve their understanding of course content.
Account Manager - Associate Broker
Swett & Crawford
07.2008 - 07.2013
- Managed a diverse portfolio of accounts, ensuring timely communication, accurate price quotes and effective problem resolution.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Education
Travel Planner Degree - Tourism And Travel Services Marketing Operations
Dakota County Technical College
RosemountNo Degree - Social Work
Metropolitan State University
Saint Paul, MNNo Degree - Social Work
Colorado State University
Fort CollinsSkills
- Program Management
- Networking and relationship building
- Interpersonal skills
- Organizational skills
- Leadership abilities
- Event planning
- Volunteer Scheduling
- Recruitment and selection
- Diversity and inclusion
Affiliations
- Secretary and member of the Hopkins Lions Club International
Timeline
Volunteer Manager
ICA Food Shelf
09.2014 - 11.2023
Office Assistant
Miles Franklin Precious Metals Investments
06.2014 - 09.2014
Paraprofessional Substitute
Eastern Carver County School District #112
04.2014 - 06.2014
Account Manager - Associate Broker
Swett & Crawford
07.2008 - 07.2013
Travel Planner Degree - Tourism And Travel Services Marketing Operations
Dakota County Technical College
No Degree - Social Work
Metropolitan State University
No Degree - Social Work
Colorado State University
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