Kelli Robertson
Traveler’s Rest,SC
Summary
Dynamic leader with a proven track record at Make-A-Wish Central and Northern Florida, excelling in volunteer coordination and program management. Skilled in building relationships and leading teams to enhance volunteer engagement. Expertise in leveraging effective written communication and leadership skills to create impactful programs and events. A team player who will do what it takes to achieve the mission of the greater good.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Volunteer Manager
Make-A-Wish Central and Northern Florida
07.2022 - Current
- Ensured effective recruitment, trainings, and empowerment for over 150 multigenerational volunteers throughout the 45 counties of our chapter
- Lead a vibrant volunteer staff to achieve mission goals while working collaboratively with other departments
- Designed yearly strategies to grow volunteer engagement and retain active volunteers through targeted recruitment, evaluating processes and finding ways to enhance staff communication
- Created and executed high-impact experiences for wish families and volunteers by securing food, activities and entertainment throughout the year
- Created and promoted flyers and bimonthly newsletters through social media, Constant Contact, Canva, and Microsoft office
- Utilized CRM (Salesforce) for volunteer tracking and reporting
Volunteer Manager for Senior Corp Foster Grandparents
Volunteers for Community Engagement
09.2017 - 06.2022
- Consulted with schools and community centers to place 75-100 volunteers in appropriate places
- Engaged multiracial and various socio economic individuals to discover their abilities to volunteer and assist children in the classroom
- Developed projects for volunteers, aiding children and local non-profits
- Built strong relationships with the volunteers as well as the facility where they were placed
- Organized impactful quarterly events to enrich participants' experiences for large groups of volunteers
Director of Student Ministries
River Run Church
12.2012 - 07.2017
- Developed professional and engaging presentations weekly
- Initiated leadership development programs for students and adult volunteers
- Recruited and trained hundreds of volunteers for leadership roles
- Coordinated distinctive monthly gatherings by planning custom themes, music, and activities for over 100 attendees
Education
Bachelor of Arts Degree -
Longwood University
Skills
- Effective Written Communication
- Event Planning
- Interpersonal communication skills
- Collaborative Teamwork
- Leadership Skills
- Relationship Building
- Client Relationship Management
- Diversity and Inclusion
- Volunteer training
- Networking and relationship building
- Program Management
- Recruitment and selection
Certification
Volunteer Management through Edyth Bush Institute
Timeline
Volunteer Manager
Make-A-Wish Central and Northern Florida
07.2022 - Current
Volunteer Manager for Senior Corp Foster Grandparents
Volunteers for Community Engagement
09.2017 - 06.2022
Director of Student Ministries
River Run Church
12.2012 - 07.2017
Volunteer Management through Edyth Bush Institute
Bachelor of Arts Degree -
Longwood University
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