Lauren Partridge
Austin
Summary
Highly motivated and adaptable non-profit professional with a background in organizing, project management, and relationship building, with a passion for helping others. Demonstrated communicative and analytical effectiveness, and known for the ability to work under pressure while maintaining empathy and professionalism.
Overview
5
5
years of professional experience
Work History
Wish Coordinator
Make-A-Wish Central & South Texas
08.2022 - Current
- Managed an extensive caseload of over 70 families, coordinating the logistics by allocating resources, and applying project management skills to ensure the seamless execution of every wish.
- Utilized Salesforce to manage onboarding for over 100 newly qualified wish families at a time, tracking cycle time to improve processes, and ensuring timely completion to meet national standards.
- Diligently monitored wish project finances by overseeing cash costs and securing in-kind donations, optimizing organizational resources to maintain wish cash costs under $5,500.
- Designed impactful program experiences for donors to increase revenue and support, fostering cross-departmental collaboration to drive organizational success, and enhance community engagement.
- Cultivated enduring partnerships with volunteers, medical personnel, and vendors to support the organization’s needs.
- Represented the organization at program and fundraising events to spread our mission, and increase support.
Program Associate
Make-A-Wish Central & South Texas
05.2022 - 08.2022
- Assisted full-time wish coordinators with their own caseload, while handling a caseload of 50 wish families.
- Completed calls with medical professionals and prospective Wish families for new referrals.
- Updated constituent information and commonly used templates on Canva and Excel to optimize the wish process.
Program Intern
Make-A-Wish Central & South Texas
05.2020 - 08.2021
- Supported the Program Department with wish-granting efforts, including travel research and bookings, new vendor research, community engagement, etc.
- Assisted with enhancing each child’s wish experience, including creating wish itineraries, backpacks, icebreaker bags, and other enhancements, where applicable.
- Solicited discounts and donations from local vendors, and created thank-you notes for in-kind vendors and volunteers.
- Interacted with Wish Families face-to-face for Wish Interviews, Wish Send-Offs, Reveal Parties, etc.
Education
Bachelor of Science - Developmental Psychology
University of Illinois At Urbana-Champaign
Champaign, IL05-2022
Bachelor of Arts - Communication
University of Illinois At Urbana-Champaign
Champaign, IL05-2022
Skills
- Detail-oriented
- Family engagement
- Judgment and decision making
- Donor relations
- Analytical thinking
- Adaptable
NCAA Student-Athlete, Big Ten Swim and Dive
- Big Ten Sportsmanship Award honoree in 2022
- Awarded Academic All-Big Ten by the Big Ten Conference in 2020, 2021, and 2022
- Demonstrated leadership, teamwork, and time management skills
Timeline
Wish Coordinator
Make-A-Wish Central & South Texas
08.2022 - Current
Program Associate
Make-A-Wish Central & South Texas
05.2022 - 08.2022
Program Intern
Make-A-Wish Central & South Texas
05.2020 - 08.2021
Bachelor of Science - Developmental Psychology
University of Illinois At Urbana-Champaign
Bachelor of Arts - Communication
University of Illinois At Urbana-Champaign
Similar Profiles
Tiffani ClewisTiffani Clewis
X-Ray Technician at South Central Texas HealthcareX-Ray Technician at South Central Texas Healthcare
Desirae BakerDesirae Baker
Certified Medical Assistant at South Central Texas HealthcareCertified Medical Assistant at South Central Texas Healthcare
Vicky Ortega Tovar,LPCVicky Ortega Tovar,LPC
Therapist (Contract) at Communities In Schools Of South Central TexasTherapist (Contract) at Communities In Schools Of South Central Texas