Lauren Partridge
Austin,Texas
Summary
Highly motivated and adaptable non-profit professional with a background in organizing, project management, and relationship building, with a passion for helping others. Demonstrated communicative and analytical effectiveness, and known for the ability to work under pressure while maintaining empathy and professionalism.
Overview
3
3
years of professional experience
Work History
Wish Coordinator
Make-A-Wish Central & South Texas
08.2023 - Current
- Managed an extensive caseload of over 70 families, coordinating the logistics, for domestic and international travel including but not limited to, lodging, transportation, budgeting, by applying project management skills to ensure the seamless execution of every wish.
- Cultivated enduring partnerships with volunteers, medical personnel, and vendors to support the organization’s needs.
- Monitored wish project finances by overseeing cash costs and securing in-kind donations, optimizing organizational resources to maintain wish cash costs under $6,500.
- Solicited over $500,000 of in-kind donations.
- Designed impactful program experiences for donors to increase revenue and support, fostering cross-departmental collaboration to drive organizational success, and enhance community engagement.
- Cultivated and nurtured relationships with wish families, resulting into impactful donor support bringing $30,000+ to the foundation from 2023-2025
Program Coordinator
Make-A-Wish Central & South Texas
08.2022 - 08.2023
- Utilized Salesforce to manage onboarding for over 100 newly qualified wish families at a time, tracking cycle time to improve processes, and ensuring timely completion to meet national standards.
- Assisted full-time wish coordinators with their own caseload, while handling a caseload of 50 wish families.
- Completed calls with medical professionals and prospective Wish families for new referrals.
Program Associate
Make-A-Wish Central & South Texas
05.2022 - 08.2022
- Worked alongside with the Chief Program Officer in streamlining and clearing a backlog of wish families, ensuring timely and efficient processing.
- Submitted In-Kind contributions for the program team using CRM software to track and manage donations.
- Updated information and commonly used templates on Cava and Excel.
Education
Bachelor Of Science, Bachelor Of Arts - Developmental Psychology, Communication
University of Illinois At Urbana-Champaign
Champaign, IL05-2022
Skills
- Detail-oriented, judgement and decision making
- Donor relations
- Analytical thinking
- Adaptable
NCAA Student-Athlete, Big Ten Swim and Dive
- Competed as a Division I athlete in the Big Ten Conference, demonstrating strong commitment, time management, and teamwork.
- Awarded Academic All Big-Ten by the Big Ten Conference in 2020, 2021, 2022.
- Big Ten Sportsmanship honoree in 2022.
- Led summer sports camps for youth, promoting physical fitness, teamwork, and personal development.
- Cultivated strong relationships with fellow students, faculty members, coaches, administrators, alumni, and community stakeholders.
Timeline
Wish Coordinator
Make-A-Wish Central & South Texas
08.2023 - Current
Program Coordinator
Make-A-Wish Central & South Texas
08.2022 - 08.2023
Program Associate
Make-A-Wish Central & South Texas
05.2022 - 08.2022
Bachelor Of Science, Bachelor Of Arts - Developmental Psychology, Communication
University of Illinois At Urbana-Champaign
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