Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Martinez

San Antonio,TX

Summary

Dynamic Business Office Manager with extensive experience at San Antonio Endoscopy Center, excelling in staff training and relationship building. Proven track record in optimizing payment processes and enhancing patient scheduling efficiency. Proficient in EMR systems and committed to delivering exceptional customer service while managing diverse office operations.

Overview

22
22
years of professional experience

Work History

Business Office Manager

San Antonio Endoscopy Center
09.2009 - Current

Managed a group of 5 employees in ASC Business Office, AR, AP, work closely with materials manager, Human Resources and Payroll for 23+ employees, payment posting, insurance verification, patient scheduling and registration. Systems used for job duties include Oracle, ADP, Kronos, Advantx, E Clinical Works, Envi, Waystar, Availity and other various insurance websites.

Business Office Manager

Memorial Hermann Health System
05.2009 - 07.2009

Managed a group of employees in a multi-specialty ASC. Payment posting, AP, AR, insurance verification and patient scheduling with registration. Worked with Matetials manager in ordering of supplies and inventory

Scheduler/ Insurance Verifier /Business Office Manager

San Antonio Endoscopy Center
05.2003 - 05.2009

-Verified insurance using various websites and insurance phone calls daily.

-Scheduled patients in Advantx system after receiving patient information from various doctor's offices

-Maintained professional relationships and communication with doctors and office staff

-Assisted in various positions within business office when needed. Registration and collections are a couple of examples

Education

Associates - Education

St Philips College
San Antonio, TX
06.2000

Certification - Medical Secretary/Transcriber

Career Point Business School
San Antonio, TX
06.1996

Diploma - High School Graduate

Highlands High School
San Antonio, TX
05.1990

Skills

  • Deadline management
  • Staff training
  • Office management
  • Employee onboarding
  • Payroll processing
  • Credit and collections
  • Records management
  • Relationship building
  • Administrative support
  • Business operations management
  • Human resources
  • Training and coaching
  • Electronic medical records (EMR) systems
  • Computer skills
  • Professional and courteous
  • Customer service
  • MS office
  • Scheduling and coordinating
  • Staff management
  • Performance tracking and evaluations
  • Typing 70 per minute

Timeline

Business Office Manager

San Antonio Endoscopy Center
09.2009 - Current

Business Office Manager

Memorial Hermann Health System
05.2009 - 07.2009

Scheduler/ Insurance Verifier /Business Office Manager

San Antonio Endoscopy Center
05.2003 - 05.2009

Associates - Education

St Philips College

Certification - Medical Secretary/Transcriber

Career Point Business School

Diploma - High School Graduate

Highlands High School
Rebecca Martinez