Dynamic Business Office Manager with extensive experience at San Antonio Endoscopy Center, excelling in staff training and relationship building. Proven track record in optimizing payment processes and enhancing patient scheduling efficiency. Proficient in EMR systems and committed to delivering exceptional customer service while managing diverse office operations.
Managed a group of 5 employees in ASC Business Office, AR, AP, work closely with materials manager, Human Resources and Payroll for 23+ employees, payment posting, insurance verification, patient scheduling and registration. Systems used for job duties include Oracle, ADP, Kronos, Advantx, E Clinical Works, Envi, Waystar, Availity and other various insurance websites.
Managed a group of employees in a multi-specialty ASC. Payment posting, AP, AR, insurance verification and patient scheduling with registration. Worked with Matetials manager in ordering of supplies and inventory
-Verified insurance using various websites and insurance phone calls daily.
-Scheduled patients in Advantx system after receiving patient information from various doctor's offices
-Maintained professional relationships and communication with doctors and office staff
-Assisted in various positions within business office when needed. Registration and collections are a couple of examples