Rebecca Massa
Kernersville,NC
Summary
Friendly and approachable, with strong interpersonal skills and a supportive nature that will prove useful in a Peer Advisor position. Possesses knowledge of effective communication techniques and conflict resolution, ensuring a positive and productive environment for students. Committed to fostering growth and success in others through a Peer Advisor support position.
Overview
4
4
years of professional experience
1
1
Certification - CyberOps Associate
1
1
Certification - CCNA
Work History
Tier 1 SOC Analyst - Scholarship Recipient
Centurion Cyber Solutions
10.2024 - Current
- Identified and ticketed over 35 security threats by monitoring network traffic and analyzing alerts.
- Conducted incident response activities for minimizing impact of security incidents.
- Improved threat detection with enhanced SIEM configurations.
- Developed standard operating procedures to streamline security operations.
Internet Rater
Telus International
05.2024 - 11.2024
- Evaluated service metrics on over 100 webpages to maintain high standards.
- Maintained accuracy in ratings, contributing to overall service excellence.
- Identified areas for improvement by analyzing rating data.
Delivery Driver
DoorDash
11.2020 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed over 100 deliveries with an accuracy rate of 99%.
Education
Associate of Applied Science - Cyber Security
Forsyth Technical Community College
Winston-Salem, NC05-2025
Bachelor of Arts - Archaeology
University of North Carolina At Greensboro
Greensboro, NC06-2021
Skills
- Positive attitude
- Customer service
- Dependable and reliable
- Teamwork and collaboration
- Vulnerability assessment
- Endpoint security
- SIEM management
- Threat intelligence
- Data entry
- Microsoft Word, Excel, & PowerPoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Would you like me to give you a formula for success? It's quite simple, really: Double your rate of failure.You are thinking of failure as the enemy of success.But it isn't at all. You can be discouraged by failure or you can learn from it, so go ahead and make mistakes. Make all you can. Because remember that's where you will find success.
Thomas J. Watson
Timeline
Tier 1 SOC Analyst - Scholarship Recipient
Centurion Cyber Solutions
10.2024 - Current
Internet Rater
Telus International
05.2024 - 11.2024
Delivery Driver
DoorDash
11.2020 - Current
- Introduction to Cybersecurity - Cisco - September 2020
- Cybersecurity Essentials - Cisco - November 2020
Associate of Applied Science - Cyber Security
Forsyth Technical Community College
Bachelor of Arts - Archaeology
University of North Carolina At Greensboro
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